SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool boots. On ROS. 39 size came up 41.
Came quickly, well packed, the quality is excellent. But at its 37 took 38, it would be better to take 37.
Neat, the size corresponds to the dimensional grid.
Boots are good, but people with large calves and small foot size do not fit.
Cool boots, fully correspond to the photo, but it turned out to be large (according to the size table by 25,5 cm took 41, and it was possible to take 39, perhaps a couple of
Boots neat and stylish look, but in height they are up to the middle of about calves, I wanted higher. The rest is fine. Took on the foot 23,8 cm.
Сапоги лёгкие, гибкие. Полностью соответствует описанию. у меня широкая ступня, крупная щиколотка. 24,8 см длина, побоялась брать размер в размер. плюс знаю, что надо брать на размер больше. но эти немного великоваты, зато ноге комфортно. отправили в теч 1-2 дней. пришли быстро.
Fast shipping . Quality , Valid article - Corresponds to its Photo`s and To its Descriptions on The Site // Thank You Very Much For This Valid and Quality Article and Thank You Very Much For Your Service . L . K . v. P .
Surprisingly odorless. Dimensional grid exact
Good boots
Very good boots, all as in the picture, neat, sit perfectly. Took on the size more, sat perfectly. A little smell of rubber, but it did not bother me. Advise!
Cost but arrived
As usual went to Peter for two weeks with kopecks, boots are chic. Very comfortable. At its 39 ordered 39 and they are at the time, you can even wear a thick sock. But also with a normal toe is convenient. Already tested
Boots are very bright, good quality. On his grow. 39 took the size 41. Approached, there is a small stock, but it's even good. Recommend.
PERFECT THANKSSS store AMAZING !!!
lovely, only disappointment is the label. doesnt say Hunter
As described.
На узкую икру
Boots are good, quality. Rubber is dense, there is no smell. Come quickly. Recommend.
Яркие, классные, как на фото. Идут размер в размер, туфли ношу 35 р, сапоги 36. Тут тоже взяла 36.
At the foot of 24 cm came just right, there is a stock for a warm sock, if necessary. I wear in the city, the beginning of spring and slush autumn-it's time for them.
Good boots. On the foot of 24.5 cm it was possible to take 38 size, but also 39 size is good, with a thick socks will be just. Thank you! Order waited 3 weeks
Super
Very beautiful and quality! At 38 size Russian approached well with a small margin under a warm sock
Супер
Beautiful, comfortable fast shipping to chile
Excellent boots, as in the photo of the store. Ordered 30.03, received 12.04, the seller sent a day after 3. in size, at 37 ordered 38, bolshevat, but it will be possible to wear a woolen sock. Bought for 1795 rubles.
Сапоги заказала 19 марта, пришли 10 апреля, доставка быстрая, продавец умничка, отправил сразу. Товар выглядит очень качественно, на свой 38 размер я заказала 39 - сели отлично, как раз с запасом на носок. Очень удобные и легкие. В деле ещё не пробовала. Название бренда наклеено, при желании можно отклеить. Упакованы сапоги были очень хорошо, даже спрятали декор, чтобы не поцарапался. Носить буду однозначно. Продавцу Спасибо!
At 25 cm slightly loose, for a sock. Boots Super! As in the photo. I recommend definitely.
Excellent boots for their 40 size and ordered, in principle, normally with a thin toe. But who wants to wear a sock warmer, you need to take a larger size. Boots are good, beautiful, I recommend.
Very good buy, at 39 took 40, a little more, there is no smell at all, cool boots
Good boots! Matches the picture! In St. Petersburg reached in 5 days!!!!!
Boots are cool! Quality is good! Don't stink. Size 36 took on its 35, go size in size, me with a warm toe just, the foot is kept well. Parcel went 2,5 weeks, all tracked
They say order yours. I'm wearing 38, and I ordered 38 with Duru, although I needed a leg of 24,5 cm and on a dimensional grid 39. I wrote to the store and he quickly replied to me that yes I needed 39 and sent me 39. Thank you! So correctly say take on the dimensional grid-it matches. My height 171 will write just in case someone needs a height
Excellent quality, such as description, congratulations to the store.
Very good product soft size approached and very By the way with the weather guessed in the spring slush they came to me recommend you use
Boots size in size, inside soft, nowhere tight. The quality is good, the seams are even
Заказала 12.03 получила 24.03. Очень быстро! Сапоги отличные) мягкие. Порадовала обработка края, не будут натирать, как это обычно случается. Есть стелька. У меня полный 37р, заказала 37, отдела на обычный хлопковый носок и ещё чуть чуть место осталось. Однозначно рекомендую!
The product is of a good quality but the size chart isn't accurate. I sized my foot from heel to toes it was equal to size 40, when receiving the boots, it was extremely big. I had to order size 38.
Пришли быстро -недели 2. Размер 38 на обычный 37,5 точь в точь носок влезет не толстый если кому на шерстяной берите побольше
Beautiful and also comodissimi!!
Excellent boots! I liked very much, there is no smell. Thank you store. Recommend to all
На 38 подошёл 38. Восторга не вызвали. Низкие или на супер мелких, хотя во мне 158.
Very good, beautiful color and size perfectly
Excellent and light boots. Size in size, if you need on a sock, it is better to take on a larger size. The bootleg is not very wide, rather on a narrow leg. The smell is not very sharp, I will wait for how quickly it will fade. Recommend
Very steep and quality boots, go size in size. Until I wore it on the street. I'll add a review in a month, when there will be a season for them to walk and arrange a test dive.
Completely wonderful boots) bright, as beautiful as in the picture. I wear 41, on them marking 41. Slightly free nose boot-ie. You can insert comfortable insoles, or thermo-insoles will fit. Thing!! To the store Thank you!)