SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Did not expect so soon arrived, the size is just right, the store's attitude is very good.
Here we are, much better than what you can see in the picture! Thank you very much!
I'll check it immediately after receiving it, find it is consistent with the picture description, super like, the store delivers goods very fast, the service is also in place, give the boss a praise, next time will come to buy......
The wallet came in 25 days from the date of the order. The track number was tracked completely to my local post office. Packing on 1 photo. There are no defects. The quality is all good
Arrived soon.
Excellent goods fast distr
Fast delivery in Pyaterochka excellent con Gel. Pleasant to the touch. Corresponds to the description
The item arrived pretty early. Everything is fine.
It's of good quality
I am very fond of
Just wow!! Thankyou! It only took 2 weeks to arrive.
Portfel elegancki. Ładnie wygląda i jest dobrze wykonany. Polecam zakup.
Excelente calidad
выпадают монеты.....
очень помятый пришёл.Очень мягкий,приятный материал
Produto conforme o indicado Ainda é cedo para avaliar porque ainda não usei mas parece um produto aceitavel
C’est marqué CARR KEN mais sino nickel
Just like the one in the picture.
Продавец мошенник. Покупала кошелёк, прислал палантин из некачественного и дешёвого материала. Открыла спор, деньги не вернули. Ужасно. Не рекомендую. Жаль, что нельзя ставить рейтинг со знаком минус.
спасибо продавцу быстро отправил товар. Очень качественный и красивый рекомендую продавца.
Это самая быстрая доставка!! Сам кошелёк очень хороший, рекомендую!!!!!
Покраска
en la foto es más bonita ke en realidad
Alles super genau wie beschrieben
отличный кошелек, мягкая кожа, удобный. быстрая доставка, продавца рекомендую от чистого сердца!
fake
The goods are satisfied. Nowhere does the thread stick out, everything is neatly done. Seller recommend. I ordered it for my birthday. By the way, the purse came on time for the birthday. Thank you store.
Très jolie Merci
Спустя 25 дней по Новой Почте пришёл в Киев. Довольна покупкой; симпатичный, мягкий и лёгкий.
Кошелек хороший, но к сожалению пришол не много ободранный, но продовец молодец вернул часть денег
Very nice. Came 10 days before the Moscow region. Corresponds to the description. Seller recommend.
Thank you very much. But I thought that in the pocket for small things there would be no holes on two sides. By the way, the image does not convey those colors-in fact, the color is bright Bard
Nice purse. Suitable for a small handbag.
They wrote Men's Wallet instead of Women's. But it is the one I ordered, thanks!
Кошельки мне понравились, красивые, в точности как на фото
в литву дошел за месяц, хорошо упакован, запаха нет. Всё отлично.
Outdoor long gun trademark how coming well hello ㅋ ㅋ ㅋ ㅋ
Great.
its very beautiful like in photo.its arrived very late but very nice.
Never received the product, pay for 3 wallets (each with your shipping charge) and they gave me no reason for them in months. I wasn't accepted for my dispute.
Excellent purse, as in the description!!!!
lovely, wish it didn't have the writing though x
Unfortunately I didn't get my parcel, it delivered to wrong destination. But the store was polite and refund my money.
I waited for this item 3 months...
super
Very nice, I'm early to recommend.
Prompt shipping. Very good.
Never received, no refund. Useless
As in the photo... Delivery Week
Wallet consistent with the description, not śmierdział as some Chinese goods, daughter satisfied, highly recommended. Little long shipment szła-over 50 days