SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pajamas are just super! The quality is very nice. I wear the size S(34-36), but according to the reviews I read that it is better to take L, generally did not lose, the village is perfect
Set perfect, well-made and beautifully finished! Arrived late about 10 days, but the delay is absolutely justifiable due covid19. Really very satisfied!
I'm delighted, the fabric is super soft and fresh. Thank you
Beautiful, recommend very well made, fast shipping!!
A good home suit, 5 items, May 27 ordered, June 7 came.
Ordered on May 14 received June 8, Sochi. The order is happy, all as in the description, I ordered for MY M size XL, it was possible and XL for those who like more freely, especially the bottom (shorts and pants), with the store did not communicate, thanks for the gift, the fabric is pleasant, odorless, for such a price can be purchased!
The goods were delivered 3 weeks before Belgorod region Packed wonderful. The fabric is very pleasant to the body.
Very very pretty, I am downright satisfied with my purchase at 100/100 I recommend you to order without hesitation thank you
Beautiful!!!!!! Port a 42 , M Italian and I took the xl is perfect robe small careful
Great pajamas, gentle and comfortable! The shorts liked how they sit! She came to Ukraine in 5 weeks.
The kit was very nice. Of course it's synthetic. But the fabric is nice, comfortable to the body. Beautiful color champagne. Looks decent. Thank you store! As a gift put the bracelet)
The kit for this money is incomparable smooth, the fabric is nice, does not shine, came about a month, definitely worth buying
I was really surprised at the quality of the garments. The garments are soft and light and if you want the long pants to come in, better order two sizes more than yours usual haha As for the lace that comes to you it's a little poop, but it still looks good, I have no complaints for the price for all garments the truth, it's super economical. I recommend the pajamas and the store.
The fabric is so soft. It came much earlier than expected and it's beautiful. The perfect size. I was wrong to choose the color and put it in a comment, and the store changed it to me without any trouble. I'm delighted.
Shvidka delivery, Harmony maternal .. Rosmir pydіisov. Happy, Uncle...
Delivery to UFO 23 days. The description is consistent. For my sizes: the volume of the breast-92 cm, the volume of the waist-67 cm, the volume of the hips-100 cm size XXL sat freely, as necessary for pajamas. Sewing is normal. The price corresponds to the quality. Recommend it.
Pajamas are beautiful. The beautiful and soft fabric. Are many pieces fit together. Loved! Thank You store.
Fast shipping, beautifully made, nice touch
Product cool image, carefully made, color more navy than the picture. Size perfect-casual I Wear S/M and I have 175cm tall so XL proved to be perfect.
It's just amazing, just like the picture. It wasn't long. I'm very happy. Thank you
Everything is super, though the strap at the Beacon one is torn off on 3 photos can be seen. But this is not a problem you can sew. And so a colorful set. Thanks to the store advised to take XL. In my 46 perfectly sat down. I will still order from this producer. I did not expect a fine good quality, a touch of silk.
Very accurate same as the photo perfect size i like it
First impression, chic set! Seller helped with the size
Super! the store is sociable! helped with the choice of size! everything is super! sorry there is no red shade, if it appears, I will order it necessarily!
Very nice to the body. The seams are neat, does not pull on the sides. Recommend it.
Locked 11.11, denied 21.01 on ukrsprit. Doggo is on Ukrainian. The store, the priest, the Victor shvidko. The soul is delighted. Get on visota! Zili Nabir, yusé pydyishlo yakraz in rosmir (parameters 98*80*102. The threads do not tighten, the mustache is thrown, thoughtful, curate. Warto, it's good. This gift is a wormhole with a tree leaf. Recommend it.
Everything OK.
The set is just super! Very quality and beautiful, looks expensive. store recommend.
I am very glad. Fabric Mila feel slightly elastic. I wear size M-zamowilam wiekszy XL is perfect. Dziekuje
Product description is accurate. The product arrived to 45 days. The finish of the sewing is very good. We recommend the reliable store.
The order came 10 days before the primorsky territory. I'm happy. The store is well done!!!