SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Such as the picture, well made but very long time delivery
Excellent!
only my girl like it but it Start breaking fast strings on it keep coming out the Stitches on it no good
Bags are very good. Ordered black and white in one order, but the store did not read the comment to the order and sent two white ones.
Very long on her czekało but after this opłacało out. Is very well made, not stinks does not have any damage and is cute such as the picture recommend.
Thank you very much to the store for the goods... the bag really liked... Recommend taking
Thought the bag a longer band had
The bag itself is not bad, but the seams are not even, the threads are stuck. Well just a nightmare as not beautiful ((((((((((((((by the way, with the store did not communicate. Why the point of view with the seller is obligatory to fill? ??????
Pas mal
Recommend store fast without any problems delivery
The picture square AND future round slightly:/
The package did not come!!
Product as in the description, bag small nice, I like it.
Thank you klošiek looks like dollars
The order didn't pass. But the money was returned through the dispute. For honesty 5 stars
Bon produit
The bag is not pure white. Rather milk color
Bueno
The store sent the goods quickly, the bag for such a price is good, very roomy, despite the fact that it seems small. I order it for the second time
Great item! Recommend! Order 2 times, but in other color!
Good handbag, I'm happy to buy
.
For such a sum, the quality of the norms, thought it would be worse)!!!
The handbag of course quality is unsuccessful, but for such money will go for the season.
The handbag seems small, but spacious. Comfortable. Sewn well. I just liked it.
OK
The bag came quickly, there is a little smell, not critical, the quality is good, the cost is excellent. Everyone is satisfied, with the store did not communicate, but for the parcel I will deliver all the stars. The order was shipped in 2 days.
The order came exactly according to the picture, I am satisfied!!!
It was what I expected, relationship c Quality price very good
Cute handbag. Came fast. I didn't talk to the store.
The bag is not tracked and will be found in the mail if you have the notification number. The goods are quite quality for their money... The belt is not like the picture. generally satisfied, I will see how much time is enough
The parcel did not come, opened the dispute, the money returned.
The bag is not bad for this money, bad that the lining is not
All Super... thank you
The handbag is nice, spacious. There is a smell and stoned threads, but it is not critical. It came 3 weeks before the SPB, although the deadline was written from 17.02 to 02.03
Not expected, very beautiful and cool handbag, store thanks for fast shipping
Very good material, I recommend
Looks just like the photo!
The handbag is good. For such a Penny Chic
Recommend salesman. Product virtually identical as the picture.
The handbag is just super like the picture. Thank you very much.
The strap a little short but fine
Everything Super and very quickly came, thank you.
Thank you very much for the good goods. Conforms to the description.
Very short handle, because the bags on my shoulder do not hold, I wear them through my shoulder, and this bag hangs on my chest
Kupowałam year ago White the same bag and very I'm with her satisfied. Dokupiłam black. Very much will accommodate very nice performance. Machine washable
Good. Soft. Little One. The locks work easily. As in the store's photo.
Very long delivery. the quality corresponds to the price.