SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! good quality, sits perfectly even on plump Madam, very fast delivery) Thank you!
As the picture thank you
n'est pas du tout aussi long . photo trompeuse.
I like it
Chulisimo! I love it. Quality and very stylish
love it
It looks just like the picture
Excellent fit for height 175, 46 size.
Nice jumper and thick
Buy Sell no מאכזבת, it's about me just like שבתמונה. Lattice dazzling, fleece cozy no scratches, Do cut beautiful body, spilt אוברסייז no בהגזמה. Goes well with leggings skinny or just leggings.. It's about me really fast relative. Thank you
Super sweater! Like in the picture. Height 164, weight 50, chest 84, waist 64.
I arrive super fast! It is equal to the description identical to the photograph thank you very much!
On height 167 to the middle of the thigh. Pleasant to the body. Chest circumference 104, hips 108. Not tight.
Very good quality, a little with a smell, but after washing I hope will fade. to Russian 46-48. The size looks very good.
The parcel went long, since the order 60 days, but the sweater is good autumn, quality, soft, I do not know how it will behave after washing. On the Russian size 46-48, quite freely.
Looks nice, the description corresponds.
Everything is super, ironed, will be simple
All is OK
A good sweater, knitting neat, loose. While it looks good. How to wash it, so as not to stretch, that's the question. My parameters are OG 108, OB 118, height 170.
The quality is excellent. On the growth of 160 and the size of 42-44 villages as a good oversize. There is stock for higher and larger. Up to 50 size and 170 height can be taken quietly.
Very great Sweater, smelled only a little weird but after one time wash was the Smell away. Many Thanks
Very good quality, satisfied with my order
Sweater really liked, here's what I wanted. Height 171 cm, weight 61 kg. There are no questions about the quality, the body is pleasant. Delivery to RB Vitebsk 3 weeks.
Three will satisfy you. I make a 50/52 and it goes... If thinner it must be top. I recommend this product
Frankly good sweater I liked too much I will recommend Thank you store
Fastest shipping! 20 days to kaliningrad. The sweater is stunning. Very soft and pleasant. No smell. Stitches, everything is even. Color as in the photo.
Very good sweater, really knitted and wonderful color .... thank you!
Quality is good, there is no smell. I think to order another color.
Thank you very much!!! Sweater really liked, soft, warm and beautiful! I received my order very quickly! Good luck and prosperity business store! Sincerely oh.
Got a sweater today. I'm delighted. Good quality, soft, not thick, so it will be possible to wear in winter under outerwear .. on my og 110 and ob 110 sits freely, of course not as oversize as in the picture, but still cool. The track was tracked, the parcel came in 18 days. The store many thanks to 10 stars and good luck in the work. And buyers recommend the seller, order do not doubt.
Looks just like the picture, and it's nice and cozy.
Really good quality and I love the sleeves.
it's fairly accurate, however, the sleeves aren't as big as shown in the pictures. the color is beautiful though. pretty soft.
Excellent sweater, as in the photo. On the parameters 86-70-100 the growth of 153 villages is excellent. Thin not much, but warm at the same time