SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very happy. good quality and fast delivered.
Super
Good article a little long for delivery Pack well
The goods are good, pleasant to the touch. My wife liked the bag. The goods came quickly. Seller recommend.
Very good bag!!! Delivery fast!!! Everything is done qualitatively and neatly, Leatherette is very soft, the lining is good, I advise!
It's a bit too small. But it's good
The handbag is very soft, the zippers easily open and close. Roomy. The only color in the picture is more to turquoise, but came Green. But still beautiful. For the Summer Super.
Thanks to the store good product
The bag is super, very good quality, even do not say that for such a price
Look great. Hope its durable
Very fast delivery less than 15 days. Very nice bag, beautiful material. Thanks to the store.
Handbag really liked. Packaging is excellent. Seller recommend. Thank you.
Handbag is very comfortable and I liked the store and I put 5 autumn
Handbag is quite tolerable. But it was three months! The store wrote some excuses for two months. Just a nightmare
Item corresponding to the description, fast delivery.
Quality super-duper except pens (their two, short and long). .. Cuts are not processed (seen in the last photo) and the edges of the cut are visible in the center, and they are quite light, it's just very contrasts with the overall quality of the handbag, and not much cheaper, if they were "sealed" as in tongues (before the last photo), and in the center there would be a gate, So as not to see the white strip on the entire length of the handles from the wrong side, it would be unambiguous 5 +!!! Snake lekgo Open, was packed in paper and matte stirrers, no defects, I'm happy!!!!
The bag is made of a material similar to the skin, pleasant to the touch. There is not a strong smell, I think it will fade. It seems roomy. The color corresponds to the description.
Ras
Wonderful Bag! The quality is excellent, the sensations are very pleasant eco-leather. The only bit did not like that between the parts of the bag you can see a brown layer. The shift goes short and long strap. 11 iPhone in a thin bumper fits barely (because of the internal separators and the type of bag (harmonica). I recommend!
it came really quickly, really nice. i recommend it 100% times!!
Arrived as described. Very nice leather. 14 day delivery to Japan.
Finally arrived, the Mail a little late, but am happy, very good I already had a black, now bought blue. Seller, Thank You
I love this bag and it was delivered fast. I recommend the store. Thanks
Superrrr just superrr thank you very much to the store especially the strap is very satisfied
Looks cool, made carefully, shipping very quickly, store śledził shipment. recommend
Thank you!!! Handbag super!!! Before the orenburg region came quickly, well packed, the color is saturated blue as requested, the quality is very good, the skin is tender, stitched neatly! Pockets a lot, and at first glance it seems very roomy! Well, it is true for such a small size is quite roomy! but for those who like me, like small handbags, but they want to shove everything-everything in the world :) of course, the place will still be a little short :). Phone, keys, tiny purse will definitely fit :) but i also want napkins and something else... The only thing, a little lock eats, but i hope to serve a handbag for a long time :) how she raised my mood today in words not to describe! :) Delight! 5 stars definitely!!! Cool!!!
A small summer handbag. Description accurate
Just the right size for site seeing and travel. Fast shipping.