SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Preciosoo and quickly to arrive. Thank you
Delivered within few weels
excellent! looks beautiful and expensive!
That father clock and arrived very fast
Very beautiful watches, all the arrows are real and walk. Pleased with the delivery by courier for 7 days. Good New Year to everyone! Many thanks to the store, keep it up!!!
Honest price for a very honest quality ! The delivery was very fast, congratulations to the store
Se and bien
Good quality watch, arrived fast Pernambuco
Nice watch but the glass or plastic or glass it brings feels bad quality
Product well received well packed in bubble bag delivery a little late but it goes recommended store
Wonderful without blemish buy without fear beautiful my husband loved the quality it is surreal
wery good! packed well !
reloj muy bonito, perfecta relación costo-beneficio, muy elegante y se ve más caro de lo que es.
Stunningly beautiful watches!!!!!! Look very rich!!! All dials work!!!! Very satisfied!!! Ordered November 11, and December 14 received in Kiev!!!!!!! Five stars definitely!!!!!
Achiric machine! Came quickly to Kazakhstan Kostanai.
Excellent watches, I take the second. The first took the first from another store as a gift and was satisfied with the quality of the performance, he wanted the same: D all the chronometers work. The clock itself perfectly sits on the hand and pleases the eye. The only thing I noticed. This at the beginning of each month you need to re-set the date, because in months it is not equal to the number of days, and the clock is added 1 every time,,, Definitely recommend both the product and the seller. On delivery, on the way a little beat and wet corner of the box. I don't know what they did to her, but the package that wrapped the watch saw a lot... It's good that the clock itself arrived in safety. Ordered 24.10, came 13.11
An hour corresponding to the description in the waiting experience
Excellent !! Worthy for the price. Thank you store.
Great product thanks to the store again, God willing
I received in time the product as in description I recommend the store
Thank you, very pleased. got what I wanted! chronographs working, hours are large and beautiful
The product corresponds to the description. Delivered a month before Krasnodar. it looks nice, not much big.
He loves it
Beautiful watch, leather strap, a little thin more polished, worth every penny. Came fast and not taxed.. Very good
received both watches today. They look very nice. I can't wait to wrap them up as presents. Communication with the store was good. Highly recommended
Very quickly received, it is a nice watch, it is light and not too imposing, delivered in a nice packaging. Little regret the bracelet is a little cheap (very bright) but for the price nothing to complain about!
Excellent product. Well finished and visual as was the announcement. Recommend the store.
mas bonito que en las fotos a mi novio le encantó. trae una toallita para limpiar la esfera y viene en una caja bien presentada para regalo y poder guardarlo☺️ tardó un mes en llegar a pesar que ponía entrega en doce días
Gostei do relógio, caixa leve e todos os mostradores funcionando. Envio rápido.
Atkeliavo greitai by 2savaites
As always, even better than in the photo
EXCELLENT, but I prefer to been large one not small
Excellent material and very beautiful
Exact description. The watch is wonderful! The store sent immediately after placing an order. Seller recommend. Excellent goods, excellent seller! Thank you, it's a gift!
Good quality I am satisfied. Received quickly.
The clock is gorgeous. Gold as real. Look expensive and spectacular. Everything works. The gift box is beautiful, there is an instruction. Strap strong, reliable
It's exactly the order, and it looks very nice and quality, I'll try it and give more feedback later. I thank the manufacturer and store, he arrived in Mexico in two weeks practically.
The watch for its price is excellent Its shape is tidy and does not explain its cheap price The right course of the hour is harsh
Good product, the quality goes according to the price. I highly recommend it.
Excellent quality
The clock is very beautiful, liked.
Good quality and nice product never arrived without trouble thanks to store
всё отлично, пришли за неделю в Краснодар, не смотря на то, что была распродажа. без задержек. Внешне соответствует, инструкция в комплекте, правда на англ.
I'm actually impressed about quality and looking, all the functions working properly 10/10 Me suuuper encantó el reloj, la mejor compra que he hecho se ve y se siente increíble, los cronómetros y calendario funcionan a la perfección
Well, perfect, I thought it was dummy needles but no.
Beautiful watches, came in 10 days, let's see how much is enough.
Everything is super!!!!! Quickly, the store is good, I advise everyone
A good watch, exactly at the price, how much they cost, no more, go exactly, look good, what else is needed.
Honestly I am surprised by the perceived quality of this watch I recommend for the price and very short delivery time
The clock is normal, I came super quickly recommend