SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
получил быстро, товар соответствует описанию
Качество дождевика хорошее. Подошёл на рост 170, хотя брали другому человеку на рост 150
Хороший плащ
O produto chegou agora. Parece bom o produto. Vamos ver a durabilidade. Não gostei do sistema de botões, me parece frágil e não veio o modelo que escolhi. Mas não é problema, só testar na chuva agora.
good
Плащ шикарный!!!! рекомендую!!!!!
нужен больший нахлест материала на бортах
Доставка до Владивостока в течение 45 дней. Трек отслеживался. Вместе с плащом пришла сумочка. У плаща первые сутки был сильный запах, который полностью выветрился. На рост 175 и вес 70 идеально подошёл размер XXL. Материал плаща приятный на ощупь. Всё аккуратно прошито. Покупкой довольны. Но самое главное, плащ себя прекрасно показал в непогоду (был сильный ветер, который ломал зонты, и ливень). Ветер не продувает, от сильного дождя спасает! Рекомендуем товар и продавца!
Thanks
Пришел быстро. При росте 190см, 90кг. 3XL сел хорошо. Взял чисто черный, кнопки и шнурки тоже черные. Фото соответствует. По назначению пока еще не протестил)
Shipped in around 10 days, not a bad deal, but it needs a while of "straightening" the fabrics, cuz when it was fold in shipping it holds the square figure, I think Sizing up is a good idea on this one, cuz fabric is a bit slim to the body.
Looks good, wear comfortable, in heavy rain did not check
Norms
가볍고 디자인도 괜찮네요
Not bad but quality not terrible for the price .. You will find it cheaper elsewhere I think .. But nice product .. Very fast shipping
So so terrific Goodyear Goodyear
Todo correcto. He pedido la talla XXL , mi estatura es 1,78 cm y me queda bien.
Came with a hole. During transportation damaged-returned 100% money. Seller is very responsive and honest
This can boldly be called the best product! This is, and this is, and this is, and this is what, and this is, and this is, and this is, and this is, and this is, it is, it is, it is, it is, it is, it is, it is, it is, it is, it is, it is, it is, it is, it is, and it is, it is, it is, it is, it is, and it is, it, My choice is unequivocal, thank you very much to the store for the goods! Recommend. both for walks in the city and hiking in nature!
Ordered my husband, on the XL took XXXL, came, really very long. The smell is very strong, but weathered, included handbag of the same fabric for raincoat. Came very quickly
Good quality goods!
It turned out a little more. I came in my purse. Quality is good. There is a small smell
Very not bad.
Fast and good delivery. Goods match the description.
Malomerka.
good
Is like following
Rainwear is so light i think.
Smells, the quality of itself
good
Conforms to the description
good
Excellent quality! Attached handbag!
The product corresponds to the description. Good quality. On parameters: og-104, sleeve length-65, op-123, height-195 cm. Sat freely, length-below the knees by 20 cm.
Thank you very much store! The order came very quickly, in 20 days in the conditions of the pandemic. Ordered his second cloak, with the first a little missed with the size, but he was taken from me immediately. The second time with the size guessed. The quality is very decent, took for skiing. With the weather lately, something is not very lucky. I recommend to whom the size 54 and it is necessary to wear a ski jacket take 3XL is not mistaken.
Thin feel or overall finish or design with ball when decent goods random.
Shipping status well and product even nicer size is stated, size as the estimated to be Thank you
good
Description corresponds. Good rain. Delivery with melting, it came quickly. I'm happy with the purchase.
Still use comfort
Fast Four Shipping
All right, but take 1-2 size bigger. .. I'm thin, I wear 48-50, ordered XXL-only on the T-shirt (on the jacket will not fit).
Good product
Stuff well-received.
173's size and fit perfectly. New D grunge rubber smell lots of men. Buy after smell away after the would be available.
Excellent quality. On the growth of 185 villages just right
The seams are stitched.
Good raincoat, only there is a small smell of rubber, hope it will breathe. reached 20 days, Yes took for 830, and now sell for 1000!!!
Material is good.
Cloth is not vinyl pecking the random