SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
169cm. s kg. 85B. Waist is tight. Bust part is comfortable. Shoulder part of clothes for flows.
I love beautiful
Keep falling off shoulders
Quality for 4 out of 5 A little thread sticks out and burn from the shoulders
It's like in the picture...
Super
so sexy and beautiful. thank you
Very satisfied
Very nice and I arrive fast
Très bien
The sleeves fell, I had to sew it myself so I could use it.
Venia nla sewn up to the chest, you can tell a lot, impossible to wear it
The dress is beautiful, but sewing is terrible. Everywhere there are threads, rubber bands, the seams are not even. We'll have to sit over him again.
amazing
Muy chulo
Tchip material
Average quality dress, fit's okay( but in the chest area its REALLY open-like your bra is full on display.)
Received in 11 days. The dress is very pretty, it fits well, the length is adjustable, really very neckline by cons
Very happy, nice dress and shipping very fast. I recommend. Thanks.☺️
Robe de forme bizarre
merci
Nice, good quality. This is the second time I repeat in another color and I love it, great dress❤ Fast shipping!
Thank you
Weight 60 height 173. Neckline a little deep לטעמי. But the dress really nice. Repair small small. And she perfect.
The dress is a lil big on the upper part of the body.
I am normal M but have a L taken off, the bottom is good but the top is very loose.
She fits well but she is a little transparent
Beautiful but if you order a bigger size, though if you stretch the fabric. But I came in fast not to believe
I did not receive my parcel
Super elegant evening dress I recommend
la robe est magnifique même si c'est trop décolleté
Dress like norms, but the top is very large, even the big chest will not save the situation Took the smallest size of the dress The bottom is normal, but the top of course failed (although the chest has 2 sizes)
Super nice dress. A bit big at the front and back but can be sewed in. It is cheap but not cheap material So worth it thanks
Its beautiful
Quickly came, well sat down.
top
супер.
Wow it's amazing! I recommend 100%
С дефектом! Деньги не вернул!
I 've already ordered it several times I'm delighted with this model, it sells super well. Super quality, some threads protrude but with scissors is resolved
no
I asked for size XL and it's like a Spanish M. Measures you put are correct
As described
Ordered 27/8, arrived 3/9 to the Netherlands. Order size up. I ordered my own size, but would have preferred a size bigger.
This dress is amazing, the best thing I have bought on aliexpress. Looks great, the size S is perfect for me, I wear XXS-XS. Love it, thank you!!!!
Sublime dress!! Perfect size and well adjusted!
great dress ❤
Super, recommend
It came unsewn