SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not so good quality
Beautiful
No responses from the store, not received it but thankfully got the refund for it.
Same as the description. I liked it very recommended.
Super satisfied with the product!! I order from AliExpress from time to time and i expect low quality products but this one surprised me. It is thick and looks beautiful. My height: 174.5 CM & my weight 54 KG - Size M fits perfectly(sleeves long enough! Thank you store.
shorter then the description
Threads stick out, there is no belt (and in the photo there is), the neck of the colitis, sent after five days, the dimensional grid is incorrect (in parameters of)
Gives little size
cute dress
Vestido perfecto para la primavera y el otoño. Queda bonito con unos playeros para un look más deportivo o con botas para otro tipo de look más formal. Quedaría bonito también con un cinturón a combinar con zapatos y / o bolso. El largo por encima de las rodillas. Es muy cómodo y calentito.Parece de buen material, a comprobar tras unos lavados. El color es muy bonito . El cuello se dobla y no es molesto. Las aberturas de los hombros hacen más llamativo y especial el vestido. Creo que es buena elección calidad - peecio.
Disgusting dress does not match the wait
Delivery is gorgeous, only 10 days. Beautiful neckline on the shoulders. The rest is horror! On height 164-short, wear only without a belt. Long gates and sticking threads on the collar from the inside.
The dress is not bad, for height 164 short
super bad
Hele slechte afwerking van de naden. Valt bijna uit elkaar. Geen aanrader
Quality is not very, it came with a terrible smell, too thin and translucent
Everything is fine)
Very nice, looks good quality. I liked it very much.
I like it :) 158 cm i took S and fits good.
Cool, I recommend) but not for high, short) by 170 maximum
Very comfortable to wear and good for winter
The color is exactly as in the picture! She's beautiful!
The sweater is just as shown in the picture, something paler, it's nice! For me size 160 and bust size 90 I ordered a size M, but maybe my normal size S would have looked great, the M fits me like in the picture, the delivery time was very fast and the store was very kind.
Beautiful i Will order defenitly Again in Your shop !
Fast shipping track number was tracked. Delivery by new mail in large package with other parcels. My daughter liked the quality of the dress.
fast shipping, good quality. a bit smaller then I expected, wanted over size. but over all good.
Received very very quickly. In 10 days. I took size XL for his dress and not sweater and I measure 1m58 for 58 kg and it's nickel
It took a little while to get there but it's finally come
Not very dense fabric, itches and leaves black lint everywhere. Aesthetically it's nice. I measure 1.53cm and weight 46Kg and it reaches me by the knees. In the photos I wear a belt and pick it up and it looks just like the girl in the ad.
Good dress, soft, pleasant to the body
-Very comfortable mesh dress. -Size S very short but it suits me perfectly. -Order according to the store's description.
The height of 167 cm is short. But it is Not critical. The color is paler than in the photo. Long order processing. And so in general quite good. Seller recommend
Very fast delivery. The sweater is slightly translucent, you need to think that you should wear it. Sewed neatly, the quality is good. I ordered myself to grow 157, size S can be drowned, sleeves are very long. In the photo, the daughter is 165 cm
Identical to the picture. It's perfect. I recommend this store
Better than the store's photo. There is no tags, but the composition is wool, very warm (in + 15 it is not cold). There is no smell, it came as usual, in 24 days. At a height of 160 the length is normal, took s at 40-42pp (weight 49 kg). Quality is good, but i do not mind what to wear it with. Seller thanks! For approaches in cinema the most Ordered for 796 rubles
Pafaite
Sweater cool, but prickly)) and so everything is fine)
With the belt will look even better. At its s took m and this is what you need, thank you very much
Excellent warm dress for autumn, winter. Delivery month. Recommend)
Sweater really liked. At 50 r. Xxl is excellent. Thank you store!
Item is as described. Material feels thick and warm. Would probably look better with a belt like in the picture. A little big for me, but I’m small and thin (156cm, 38kg). Would probably be perfect for someone a little taller/bigger :)
Item prishol quickly, quality knitting sits freely, under the belt will be better, in general i like thank you
Chic sweater dress! I ordered when i was on it a good discount. The store immediately sent the order. Reached bryansk in 10 days. Quality at altitude. At its 42-44 ordered m to sit more freely. Very soft and comfortable. What you need for autumn and winter. Subscribe to me in insta.
Very fast shipping, 2 weeks, track tracking. All as in the photo, only short, but norms