SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
мне оверсайс, но не очень большой, ношу М, акрил, без запаха, упакован хорошо
It came very quickly, the size 48 came perfectly. For 7 Sock did not roll)
Good quality, fast delivery. Just like I wanted. Thank you.
В точности, как на картинке. Но затяжки остаются мгновенно. А второе - не сразу увидела, что низ свитера асимметричный. Обратите внимание
это просто бомбический свитер! одна из лучших моих покупок на алиэкспресс!!! реально! вживую лучше чем на фото! материал - просто фантастика какой приятный!!! я ношу xs, мне свободно как и хотела!
Pullover is excellent, it stretches well, at 46-48 the size of the oversize, it seems to me also suitable for 52 size. Photo matches. It's been weeks for two, quickly.
Pullover made of acrylic yarn, on the parameters 92-70-96, the height of 160 villages is free. Sleeves are long, suitable for growth up to 170.
Прекрасное качество, очень приятный к телу, сидит прекрасно на параметры ОГ 85 ОТ 70 ОБ 90
This is now my love! Very cool jacket, nice fabric. And delivery is very fast. With the store did not communicate
Excellent jumper, very pleasant to the touch. Shipping fast. I recommend to buy.
The blouse is pleasant, soft, for size 50 came up, of course not super oversize, but it looks good
Супер кофта! Сделано качественно, ничего не торчит, цвет такой тёплый белый, что-то среднее между белым и молочным.
The jacket is good, I recommend, but unfortunately it came with a stain.
На мой 44 размер очень даже оверсайз, рукава длинные. На мои руки надо подвернуть рукава , на обороте много ниток
Excellent quality, such in stores is much more expensive, the material is not natural, but pleasant
Very beautiful, pleasant gentle Mating! Super! Advise. At 44_46 is excellent, not oversize and not in the guise. Delivery three weeks to Orenburg.
классная, удобная и комфортная. спасибо продавцу! советую!
On birke-35 % wool, 65% acrylic. Factory quality. The sleeve is long at 180 height, the size of 46 will be well free. At 100% acrylic. Boiling white color. The point of the shoulder is low (as in the photo). The length of the product on the growth of 175-to the kopchik. In general, I am happy.
same as the picture, looks good!. it took a very long time. i ordered the sweater 11.11.2020 and got it today 11.01.2021. store was friendly and reacted quick.
I'm in love with the jumper. It is very soft and beautiful. Thank you store for quality product
The impression is not unambiguous. To the quality of parable is not, it is executed well. But Pox does not understand how to wear, very oversize even at 48 size. Thank you to the store for the quality goods and fast delivery.
Pleasant color, corresponds to the description and photo. Soft to the touch. No marriage. I did.
Chic soft sweater! Ooooooo warm
Good, very pleasant to the touch.
Sweater I really liked, the fabric is pleasant, odorless
Come in a month! In my 44-46, the height of 165 oversize, very loose, the sleeve is long. Very soft to the touch! Liked it
Great thing. Quality of mating. seams. Perfectly approached 52R.
Sweater is good for its size m it was necessary to take with very straight oversize.)))
I order the second such sweater. I like the quality very much. On the chest 110 perfectly sat down. I wear the same white-pleases. To buy recommend
Favorite sweater
Sewn well, the threads did not stick out. The material is pleasant to touch.
Sweater liked, the color is snow-white, sits well, soft, comfortable, the sleeves are long, as I like, the neckline is too big, there was one tightening, but not critical, I will wear it. Suitable for 52 size, I have 46.
Very soft material. But at 44 size. too large
Nice sweater! Came in two weeks somewhere. Soft and pleasant. Although synthetics but in it is not at all hot, but very cozy! Interrupted sweater especially for such a price. I advise him if you looked after him!
A good sweater, on my EMKA, seeking to El-SEL is wonderful. On more fragile ladies-it will be too big
The sweater is very pleasant and soft to the body. Sewed smoothly, there is no unpleasant smell, the thread does not stick out.
The sweater is lovely. Soft, color as in the photo (last), sits perfectly, no leads. It is also washed cool, washed 1 time-the pellets did not appear. I did not communicate with the store, but it was about 10 days.
The parcel came quickly enough, was well packed, the sweater is cool! Very pleasant to feel, as in the picture, at a height of 155, in the size of approx, oversize.
Very good quality, soft polyester. Looks oversize. Color nice
Good, pleasant to the body sweater, odorless. The seams are even. Delivery to Moscow somewhere in 14 days. In my 44 oversize a little more than necessary, but it's OK, you can beat.
Very soft, cozy, pleasant to the body sweater
I liked the sweater. All as I wanted,-the gate, the volume, the length of the sleeve. The color is Milky. My sizes: 84-57-89, height 170. Come over! There are small puffs all over the sweater, I did not bother. I liked him!
Good quality, but I wear m size, it's very large, well, I wanted it, oversais
Good sweater, pleasant to the body. At 44 Russian, of course, wide and sleeves are long. Synthetics.
Very gentle blue color, knitted neat. To the body is a pleasant and soft material. Thanks to the convenient "tail" at the bottom it is convenient to ban it. In my Russian 50 size Village Super!
Sweater really liked. Soft, fully corresponds to the description. Sky blue color. At 50 the size of the villages is free, but not oversize. Sleeve length on height 168 with stock. The parcel went less than a month to the Moscow region.
Cool jumper! Height 176, 44 size, sleeves long
Excellent sweater, good quality of knitting, matches the photo, fast delivery
Wonderful, soft, pleasant to the body sweater, beautiful milky shade. Very satisfied with the purchase, I recommend.
Qualitatively made, nice to the body, but glitters and looks very cheap. For 1500 in the local store you can buy a sweater at times better