SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ameeeeiii....
perfect but small i am size M
I’m very very happy
Супер ❤️❤️ качество на высоте, мягкое и удобное. Я довольна как слон ... Очень очень и очень красивое. Один в один как на фото. Рекомендую продавца
I only can say WOOOOW, very good quality and valuable price
Super rapide à recevoir et de très bonne qualité à souligner que l'ensemble reste quand même fragile
Extraordinario, superó mis expectativas, pienso volver a comprar con este proveedor
Спасибо
très jolie mais taille petit ! dommage !! c'est vraiment pour une taille s
perfecto. uso talla S o xs y queda precioso
милая пижама, сшита аккуратно, упаковано хорошо, своих денег стоит, я довольна))) не подойдет девушкам с большой грудью
Garment look very beautiful והגיע packaging very good at very short
I am a small in the United States! This means I should be able to fit in this. Front looks great but I CANNOT clip the back unless my waist was 25 inches max. I mean, I don’t have a big body.. I’m just not anorexic. So unless you are anorexic don’t buy this “one sized” dolly. It doesn’t matter how nice it it.. if it doesn’t fit me, it’s not good to me. So one star for lying about it being one size
so pretty, super recomended
Rear band too tight to be closed .. Otherwise pretty
Great product the same description and picture and treated the store wonderful and advised him thank you True delivery is delayed and we appreciate it because of the corona virus pandemic around the world.
Girls, chic pajamas, sexy, made perfectly, to the touch is very pleasant
Love this one - bottom didn’t fit well but the top did. I love the breezy feel for days when I feel a little bloated
The quality is excellent, the threads do not stick out anywhere, everything is whole and neat. The color is gentle, slightly pale. All clearly in size I had to. For a small chest, it's the most.
Top
On my m (86*77*92 cm), do not fill the breasts, I give a comedy. The bomb
The package came pretty fast. The underwear set is just wonderful, a little squeeze the elastic in the waist but not scary. I will order in this store things ratio price quality. At the height
One size a little small at the back closure, and yet I make a maximum 38/40. The rest is OK. Overall it goes and it conforms to the photo.
Passed, although my waist is 60 centimeters
Everything corresponds to the description.
It's very nice but it says it's one size and size M doesn't serve it just serves it a size S
Very nice exelent quality graphics
Great underwear! Fully corresponds to the description. On parameters 86/63/90 perfectly suited
After almost 3 months I finally got my package. Looks exactly like the photos
Perfect!
The kit came quickly enough, for 2,5 weeks in Moscow. The material itself is good, but the fastener from behind immediately broke off, it's good that there is a tie tape) I recommend ordering skinny girls (waist to 65)
Very nice to the body. As in the store's photo. Recommend it. Color is pink. On the iPhone is not the same color transmission. Great thing. Gentle, airy and sexy nightfall
Came quickly in 3 weeks, I really like it, the strands are not stuck, everything is neatly done, and the size came up
This outfit is just lovely! It is perfect and exactly as in the photo. Your money is definitely worth it!
Looks just like it
Very satisfied is suitable for thin
Good set but turned out to be small
In love
Super, I recommend but if I was almost full would not sit so well my size m
Appréciable