SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sent almost 2 weeks due to Chinese New Year, came quickly. These panties look good. On ob107 ordered the maximum size. I love that they are more free, everything comes up
I order a second time
The goods didn't come. Money has not been returned
Came quickly, landing is low and with a single-sided upper edge
Beaucoup trop petit!
Like the thong. Nice, cute, sexy, very nice design/pattern, very nice color, different and special. Unfortunately does not fit at all, too small, I need to go up two sizes. Too bad because its a nice thong.
Quality is good, came quickly. But this is not L size, maximum per M fit. We have. Always ordered L, these panties and everything is fine, and here .... small
The size is good, the quality is not very
It's been a long time. The seams are recalculated, the threads stick out, I do not advise buying
very small
The size is large, good-approached!
Quality is good. Shipping fast. On the O. B. 100 sat perfectly. I'm happy with the purchase.
Corresponds to the description
great
Perfect
Poor quality
Delivery is long, sewn terribly Krivo (the lace behind the seam does not match 2-2,5 centimeters!) Per OB 115 Small
Everything is fine, the quality is excellent, delivered quickly! Thank you!
Panties are excellent, I order the second time! They wear normally somewhere 2-3 months, then they start to peel off the lining. But in general, the goods are satisfied! This time failed delivery. I ordered it in August, came on December 1. The store replied quickly, assured that the track was tracked. I did not regret waiting.
Quality is super, delivery is fast!!! All for 5 +
Panties are good, the color matches. However, very upset one moment: many times I already order panties from this store, I ordered panties of different colors, however, they were all different colors. It's very offensive, because they stretch with time, and here they come wide.
Delivery month, size approached, quality super
Ok
Sensational. Even Don't spodziewałam that will be until such cool. Slippery, soft material and rear sexi lace. I Wear S and such also are. Recommend
very good
16.07 ordered, came 6.08, all as described, i will take more
Very cool panties!! Comfortable! Size m
very nice & comfortable
nice
cute