SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good panties, for size 44- 46 will go 64 cm elastic, stretched to 95 cm
Panties fire, I take the second time (though before that I took another store). XXXL on the hips 104 straight freely, with comfort. XXL will also fit, but it will be vtyagg (before that took XXL). Panties-shorts, for those who do not like panties to the navel to reach.
At 46 Russian is normal
thanks for fast shipping and great quality, I love it
On the volume of the hips 101 cm (I usually wear XL), based on the reviews and landing the model took the maximum size 3 x L, sat perfectly, do not stick in and sit
Finally, I waited for them, the panties are just the best, and thank you very much for the fast delivery
The parcel came two weeks before Peter. Trusel fire but I almost guessed with the size of my 102 cm XXXL are too big. I will order for a smaller size
I liked it very much. They are not pure HB, a little synthetic, but acceptable
Very good quality but the sizes are small, I ordered L and it's like S :( but excellent quality
Without Tracking. on the Ob 104 came up and made. the material is pleasant. the ass is closed strongly, even very much. if the sock will be good then I will order more more more
Не очень хорошее качество, нитки торчат
Заказываю не в первый раз. В этот раз заказала маме. На 50 размер сели хорошо. Качество хорошее.
I order the second time, came quickly, the quality of the norms, on the Ob 100 size XXL approached
Delivery to Moscow by Russian Post of measures of LC in less than two weeks
Quality is good, not thin, the size approached!
Fit and wearing comfort of this panties are perfect. The fabric (cotton!) feels very nice to the touch. Also for men is this a fine panties to wear.
The order came very quickly. Corresponds to the photo and description. The quality is excellent. The size approached. Thank you.
I take the second time, comfortable, comfortable; on OB 102-103.
Came quickly, the quality is excellent, the size approached 46 size. thanks to the store!
Nothing, but on the pope is not enough and in the legs a little presses. Sorry there is no bigger size
Panties came in pink. on the hips 95 back to back, although the size l Quality is good, cotton is exactly in more quantity
Material: cotton, spandex The fabric is soft and pleasant to the body Quality is good, shortcomings and marriage did not find. The edges are processed, there were no extra protruding threads. The model is similar to shorts, completely covering the ass. On the parameters 68/93 size l went well, do not press. Landing is low. On the parameters a little more than mine, you need to take the following size.
The store is honest, panties are ordinary, for this price in general norms. Shipping is long. Overall satisfied.
I received the order. Long delivery, the last day of protection. Good quality, cotton 100%. But instead of xl received xxl. Will be mom, the color is beautiful blue. Thanks for the coupon. I recommend.
Cute cotton panties of good quality. Small size. Got almost for nothing, one of the bloggers gave out coupons for $1, additional 5 or 6
I took about 5 rubles, i did not think that they would reach, but came!!! The color was bright yellow, pleasant, the size of xxl seemed more than 106 cm on the ass
Panties Super, nice touch. Nothing uwiera. European 42.
Cool, cotton panties. They sent me black. Xl-ka came up perfectly at 92 cm