SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay. Recommend.
Delivery only 7 days to Postamat. The quality is excellent! I recommend!!! *****
Handbag came to Chelyabinsk for a few days. i received a Pyaterochka at the cash desk, issuance of parcels. the store put a gift scarf blue. The smell of the handbag is present, but not strongly-expressed.
The bag is excellent, it came in 4 days, natural leather. To the store Thank you very much for the gift-scarf!
Bomb bag. Genuine Leather. Perfectly everything is sewn. Super store. I order from him not the first bag already. I put a gift in the parcel.
It's smaller than the photo
Ordered 26.08, a05. 09 delivered by courier. the handbag is qualitatively sewn, leather. I'm happy
Cute, small, leather pieces, accessories are solid, in the photo it seemed darker to me, but in general very satisfied, with all the discounts and coupons with the store did not communicate, quickly sent, quickly received)) Thanks for the gift-scarf ..
The bag came very quickly, on August 26 ordered and August 30 received. As a gift put a blue scarf. I liked everything. Thank you store. Took for 1700 with all discounts.
The bag came exactly like in the photo. Delivery is super fast))) everything is fine. Seller recommend.
Beautiful, real leather, qualitatively sewn very roomy and comfortable to wear on the shoulder, my favorite bag
The parcel came in 10 days, there are no complaints to the bag. I recommend to buy. The belt is of sufficient length, there is a pocket for the phone and a travel pass outside, there is a zip pocket for documents inside, pockets for different cards too. And finally my beautiful wallet is placed in a bag
Quality cool bag, sewn well, threads do not stick out
Very beautiful, quality bag. Hit the delivery time-9 days to Ufa. Thank you very much to the store!)
Real masterpiece! Beauty! I was convinced of the truth of the reviews. The parcel came quickly. The smell of the skin is very like! Locks work gently. I am very pleased with this purchase, there is a school notebook.
Beautiful bag!
Very nice bag, good closures and good terminations. I like it very much.
Beautiful bag, neatly finished Very fast delivery
It came quickly, tracked, the bag corresponds to the description, only there are not stitched seams zigzagami or in the bread, on this occasion I'm worried that the period of of of this is visible in the photo, and in general the bag is cool excellent coloring and beautiful size, thank you very much to the store
Excellent bag, came for a week, the quality is super, the skin. According to reviews I read that there should be a scarf, but it was not. Packed neatly, everyone is happy.
Everything is fine. And the bag itself and delivery. I order such a bag for the second time. The first wear almost every day for more than two years. And nothing is done to her. Now I ordered as a gift to my sister. I hope it serves, too. To the store Thank you very much and all the best!
Очень добротно сшито, соответствует описанию.
The bag is really leather. Not too expensive. For a young girl just right. Very fast delivery-in two weeks reached.
The handbag came very qualitatively packed. inside is a package with air. No creases. It is sewn from pieces of leather that are sewn to the fabric, they are not connected to each other. The store invested as a gift a cute scarf, thank you, nice. The handbag is quite roomy with deep pockets. I'm happy with the purchase, thank you.
I loved the bag is beautiful and very comfortable. I love your service. You are quick and attentive. Thank you. For the detail of the pink scarf. See you soon.
Original handbag. thanks for the scarf as a gift I'm not sure that completely made of genuine leather, perhaps press the skin in most of it
The bag corresponds to the description. Dola to Latvia in 20 days! The only negative is a very strong smell
Well done! Handbag came super fast! And plus a scarf. My wife liked it) Shorter Super!!)
The parcel was received in 15 days (Ryazan), packed well, corresponds to the photo, sewn from haberterage skin, high quality, the seams are good, inside the pockets the pockets I did not communicate with the store.
Excellent
Super!
The bag really liked. Quality, beautiful. As a gift scarf. Thank you.
Description is very accurate. the bag is excellent
Beautiful
Plusy: I went to Lviv to finish shvidko. Bag yak on the picture, it looks chic, translated-shkiryan. In the middle of the bule "pillow", the bag called did not crumble. The store has put a beautiful Shalik). To finish vmistim, to moisture the butyl Z water 750 gr. Short: At the time of the spatkritti once Duge a strong smell, even unreliable. I ran out of putterti shkirkoy lemon, ale did not help. Yakshchto all the same smell to vibrate (I'll get it), I'll write at the reviews.
Quality is generally lower than average. The color is different from the declared one. They sent me a marriage. Not recommend.
Сумка красивая, запах действительно не большой есть, но это не проблема. Подарок положил. Я очень довольна. Посылка пришла быстро. Спасибо
Very beautiful bag, neatly stitched, there is a small smell of new skin. The size is small, but roomy. Fittings quality, colors of antique bronze. Belt made of pieces, adjustable. The store sent quickly, delivery in the specified period. Track tracked. As a gift, a bright pink scarf. Everyone liked the bag, who saw
The bag is perfect! I'm delighted! Natural leather with a braid of different kinds and in a very beautiful combination. Recommend :)
The bag was ordered with delivery from Russia. I wanted my wife on March 8. The store wrote that there is no goods in Russia, but within 45 days there will be delivery from China. The seller of the goods kind of sent, but it stuck in Urumqi and 45 days did not change status. I asked the seller to check the shipment several times, but he just asked me to wait a little longer and did nothing. As a result, after 60 days from the day of payment I opened a dispute. AliExpress returned the money, so 3 star. Don't know whether the goods have been shipped or not. All good purchases!!! Be careful and vigilant.
Very well he is super pretty young love thank you very much :)
Very strong smell and otherwise excellent
Commodity
Very nice bag according to the photo of the right size neither too big nor too small. A big thank you to the store, for the pink scarf offered
всё отлично, заказываю второй раз.
Nice handbag! The skin, everything is sewn akuratno, small, but roomy. Very satisfied! Recommend.
The bag came much earlier than the time, for this special thanks. The bag itself is very beautiful, the quality is excellent, I think that the skin, but with some incomprehensible smell. It came well packed, without deformation, inside put a "bubble" to preserve the form. The store surprised with a very pleasant gift, put in the order a thin scarf and a protective "case" for a bank card. Very grateful to the seller, thank you. Recommend.
The bag has arrived in good condition, the photo looks more than it is actually. The store put as a gift a neckerchief. Thank you.
Сумка соответствует описанию. Смотрится хорошо. Упаковано надёжно. Ручка из кожзама. В подарок был приложен шарфик. Но сумка очень сильно пахнет какой-то химией. Повесила пока на улице проветриваться.
Very nice bag of good quality. Fast Delivery