SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice shoes. I do not know if the rhinestones will hold in the duration, to see. The elastic behind the ankle tightens a little but it is bearable. But I'm happy with my purchase, I hope they will at least hold all summer.
Excellent sneakers! Come in 2 weeks! But small size for size! Take it! You won't regret it!
Beautiful, thank you. I loved them.
It’s beautiful slippers
Top
Nice and gorgeous I recommend
Nice comfortable high quality I recommend thank you to the store
Very beautiful and cool. i already second time order them, Super. delivery 2 weeks to South Korea. recommend store 5 ++
Beautiful.
Sandals are beautiful, but on a narrow leg. Rubs the ear between the fingers. But the description was accurate. Order more number.
No precious, just like in photography
Just a miracle, only on my 36 took 38. And everything came up. The goods for 2 sizes need to be taken more.
Gorgeous sandals, but unfortunately too small.
Beautiful - Thanks :)
I have been searching for jewel green sandals forever and I finally found the perfect ones
Very beautiful shoes, however of the size of a 38 corresponds and not 39
These are some very nice looking sandals. Although the sandals are not true to their size, they’re cute. I wear a size 9 in which the store’s’ size chart said it was a size 40, it’s a half size smaller. So when you place order, order 1 or 1/2 up.
Super! Thank u! Very beautiful and comfortable! I will wear it with pleasure!
I received this pair of sandals two days ago Impeccable delivery time just 7 days The sandal is very very pretty much better than in the photo I recommend
magnifique
Beautiful comfortable sandals. Malomerit for size: the length of the foot 22,5 cm approached 36 size.
I love it! Look like on picture! My size 37, i ordered 39 and it's perfect.
Very beautiful sandals! Made neatly. I have a size 39, a leg of 25 cm, took a size of 40. Perfectly Fit, but my leg is narrow. With the store did not communicate, but he is very grateful for such an excellent product! I'll buy more.
It's beautiful, the store took forever to ship but I finally received it.
Everything is fine thank you very much for 37.5 took 39 again thank you.
Gorgeous just stunning thankyou I love them
Very beautiful sandal, exactly as in photo, shipped quickly
Unfortunately, despite genauem presumptuous somewhat small. it is advisable to you 1 no bigger order. But you are beautifully
Material quality my wife and the second I buy also bought the green very beautiful.
On a narrow leg. Malomerit. At its 38 took the size of 40. Externally as in the photo. I did not communicate with the store. It came in three weeks in Kemerovo.
Satisfied very fast delivery.
Very nice according to the description fast delivery
Beautiful sandals, just like in the photo. The dimensional grid correspond, at 24,5 - 39 R.
All perfect quality and good price for what is needed. For a very good T37. Recommended store 100x100 Thank you for everything.
Very beautiful
very good, I like it
Very beautiful!!! And have been well packed I'm happy to order more. Only need to consider that it is necessary to take exactly 2 sizes larger
Lovely!
Lovely sandals. Very nice. Thank you
Very beautiful
very satisfied.
as in the pic
Beautiful sandals, came quickly. Ordered size in size 38 malomerit, next time I'll take a larger size
All as in the picture. in Kiev came the parcel very quickly. took the size table. all OK. asked the store to send the goods quickly, sent the same day.
great
Very nice, the color is accurate, they look beautiful, very fast shipping
Thanks
Beautiful and very comfortable
Good quality, fast delivery.
Excellent quality footwear, arrived quickly to Mexico. I recommend product and store.