SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order made 13.06, today 2.07 received. the sandals are beautiful, comfortable, my foot size 38, took 39, the size is larger, and correctly made, the tube in the tulle,,
A beautiful, comfortable shoe. oil just like on the photo. Large is perfect. I am amazed.
Very cute! Better than expected. They arrived in 10 days. I asked for a number more than I usually use and perfect.
Very nice sandals and exactly as in the photo
I am in love with this sandals. They came exactly as the pictures shown. They true to sizes and the quality is good too. I will purchase more. Thank you. Btw the shipment came in between 2 weeks which is accurate.
Super jolie portée rien to say
As in the photo, I recommend. And the size approached.
Very beautiful, beautiful nothing to say thank you very much, light, TOP
I took on the size 23 cm 37 size, came up exactly
Good quality. Take a size more than usual, fast delivery.
I absolutely love my new shoes I got today they are comfortable and they are so beautiful I love things that have bling bling on it fits perfect very comfortable I would give this a 10 star rating because the price is good and the shoe deserves it thank you so much I liked it so well I went back online and ordered the black pair from you thanks again
The 37, took 39,
Very nice like the picture
Beautiful as the image
Come for 13 days. Very beautiful sandals. Carefully made. Size 38 (24 cm) took 39. Fit perfectly, exactly the gold каёмочку.
Very nice
Very well I love lots color
Very beautiful ma size
great
Sandals class! Great product! Pretty unusual. The pebbles transparent lining, store thought about, that the stones are not scraping foot. Well done. Much more expensive than its price. Are made very carefully, Stones not пласьмасс, and glass. A 36 foot 23 cm-fit perfectly shipping had to be 19 Jun, came Early 20 May, delivery two weeks before Yekaterinburg. Thank you!☀️ I pleased therefore give good feedback, good poodavtsu.
I love these sandals, But popped the wrong color.
Very fast delivery, very nice recommend
Super quality, very beautiful
Super! Buy 2 different colors.
Carve a bit just Very nice for the price. Behind a bit crowded. Color very beautiful. As in fotoo .. hermosooooooooooo. Very fast to arrive about 10-12 days
Perfect. I've received it so quickly. Shoes are very cute and brilliant. I decide to order black one.
Malomeryat two sizes. Sandals excellent! Look beautiful, quality soles Super stones simply delight!
Satisfaite
Very pretty
Just gorgeous
Thank you so much. the sandals are very beautiful, very well made and comfortable. I am more then happy with my purchase.
Too Beautiful sandal very fast delivery Quality too well like the picture thanks to store
Excellent the measure perfect
Yoohooooo I loveeeee this. I thought it won’t be my size but it was perfectttt just like the picture
Super quality! Very beautiful. I order not the first time. On foot 24,5 cm size 39 is perfect. Delivery to Israel 3 weeks.
Nice shoes. I do not know if the rhinestones will hold in the duration, to see. The elastic behind the ankle tightens a little but it is bearable. But I'm happy with my purchase, I hope they will at least hold all summer.
Excellent sneakers! Come in 2 weeks! But small size for size! Take it! You won't regret it!
Beautiful, thank you. I loved them.
It’s beautiful slippers
Top
Nice and gorgeous I recommend
Nice comfortable high quality I recommend thank you to the store
Very beautiful and cool. i already second time order them, Super. delivery 2 weeks to South Korea. recommend store 5 ++
Beautiful.
Sandals are beautiful, but on a narrow leg. Rubs the ear between the fingers. But the description was accurate. Order more number.
No precious, just like in photography
Just a miracle, only on my 36 took 38. And everything came up. The goods for 2 sizes need to be taken more.
Gorgeous sandals, but unfortunately too small.
Beautiful - Thanks :)
I have been searching for jewel green sandals forever and I finally found the perfect ones