SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like very much thanks to the store I recommend !!!!
looks exactly like the picture. I absolutely love it
Happy with this purchase. Thank you store
Super fast shipping , good quality!!thank you beautiful
Très jolie reçu rapidement merci à vous
Perfect store. Highly recommended!!!!!
I like it.five stars.
It is not clear what size, cut off from the sweatshirt, and torn off the label next to lay.
Five star praise, good quality, I am very satisfied
Very fast, very good quality
Five star praise, good quality, I am very satisfied
Пришло за 2 недели в СПб.Качество хорошее.На фото парень 13 лет,с небольшим запасом S.
It came in excellent condition. It did not go long, I advise everyone
Super nice I love it!! Its Perfect!!
I like the color actually, it fits very good. it's fine for the price paid.
Externally, in my opinion, a very good sweatshirt, the size corresponds to the declared, the quality of the material and sewing also quite liked, the purchase is satisfied.
брала к штанам, получился костюм. пришло быстро в Сибирь. синтетика, но вполне приемлимо. грудь свободна, а живот немного в обтяг.
XXL at 46-48 r-r. cageshevo good. sleeves of normal length.
Took on growth 196
I arrive fast and in very good condition
Mega Cool
A good quality sweatshirt, not very thick and not too warm, for the summer itself. Quality synthetics, on the inside of the fabric-a fine loop, the seams are even, the threads do not stick out, there is no smell. The son doesn't get out of her. It's worth your money.
Very small size)
Good one. Second time I take it. At such a price, the value for money is perfect.
Cool sweatshirt. Son's happy. Sent for a long time, but the delivery is quite fast. In two weeks it came to
Great thing. My son really liked. We took on growth of 155, there is a small stock.
The quality is excellent. Fit to fit
The product is class only unfortunately is the 4XL very small advised and would be comparable to a XL or XXL but he is beautiful to look at and if I sometime pure yoke'll I bear it.
Good jacket thank you
Synthetics with sticking threads. But the son is happy. For this money is with a stretch.
The parcel came quickly. Print kayak. Svma is very light and pleasant. Excellent goods
It came quickly in 14 days
176/60 size approached normally
Everything is fine at 46 size approached
parfait
The product has poor quality but usable!
Excellent rags, all in size quality is good.
Quality General Top, 10/10
nice hoody
лучшая вещь, что я покупала на Али. Моё любимое худи. Сделано очень качественно, цвета яркие, ткань плотная. В нём тепло и комфортно
impeccable, taille correctement, arrivé rapidement
A little right for my size, but I can indossarla, color beautiful, bright and bright, nice decirazione
Size S per boy is 150 cm tall and 50 kg large, for growth.
Tawar matching
Chic light sweatshirt husband satisfied
It looks good I just ask you to detail the product more the rest well thanks
Too small sizes, I won't buy again.
Good
Quality is good, although synthetics, stitched well, the color is bright, it's nice to take in hand. Outside the fabric is smooth, inside is made by loops. The sweatshirt is dense, but not thick.
I feel cheated a while ago I asked for a 3X and it turned out to be a little bit small so I asked for a 4X and it turns out it doesn't bring any labels where compared to the 3X are exactly the same. Let's go a hoax.