SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great mesh and hot. Good finish. Can Buy Quiet.
I ordered myself, the fabric is very thin, the sleeves are short even for a girl (height 168) the shoulders also want more to be
Short and the end of the sweater looks weird
Ótimo
Very good
Thank you for the goods.
Seventh store
Excellent!
i'm looking forward for winter.... today is too hot... 5.8.2022.
It's a nice, cheap, high-end sweater
It's very thick and the dimensions are well described
Quality is very good
When the child got his birthday present, he liked it very much
It came very quickly. The shipment was too fast. I got it
Very warm. It's been a warm winter
It matches the store's description. It's perfect
It fits well, is of great quality, delivers quickly and is worth buying
Very fast delivery, good quality, very warm
The quality of the sweater is excellent, thanks to the store's patience and the size is just right
It's the right color. It's what I want. It's perfect
The price is too good to buy
Excellent service attitude
The sweater is a good color, the right size and comfortable
The delivery speed is very fast
The upper body looks great. It's the right size
Yes, excellent store
It's very timely and the style is very good
Comfortable and soft
It has to be nice. A perfect sweater. Thank you. Thank you
I wanted a sweater. It's so nice
The color is perfect. I love it
Don't worry. Just order the perfect sweater
Ali is honored to have such a store, very good, everything is perfect
Thank the store patience to answer, received
It's the way I want it. It's a comfortable sweater
It's very comfortable and soft
Many times to buy sweaters, look for sweater stores, appropriate
It's just in time. This winter won't be cold
The most perfect shopping, the merchant service is great
Good price, recommended, liked
A gift for his family, which he likes very much, is worth buying
I love it. It's a great top. It fits
Thank the store for excellent products, very like, the upper body is super beautiful
The store's service attitude is great, the manufacturer's first source of goods, high quality and low price
It's an oversized sweater. It fits perfectly
great
perfect
The quality of the sweater is amazing
I received it very soon
Found through esquesito, good material