SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommend buying a good sweater at a good price
I like it very much
The colors and styles of sweaters are very nice and the sizes are accurate
I didn't expect the sweater to be of such good quality, I will keep buying it
The sweater is so much better than it's worth. It's great. It's great
I am a DS store and I have been working with this seller for a long time. It's been very enjoyable. His products are of good quality. My clients are satisfied, thanks to my partner
It looks very nice, very nice
Product quality as the store said, very good, very affordable
The upper body works well
Nice sweater. Have fun
Size two dimensions greatly, please order
Thank you, but malomerka, 3XL hung the 5XL tag, can stretch.
I bought a lot of them. They are of good quality and handsome style
It's a sweater I really like. It's the right size
It's good quality and looks good in it
The clothes are very soft and satisfactory. I will continue to buy them.
It's exactly what the store described. Nice sweater
The clothes fit well and are beautiful
I was so happy that such a cheap sweater was of such good quality
A very good sweater at a good price
On the man 52 short, on the Puzo does not climb, on the girl the height of 180 sleeves is slightly short, in general the norms. Khimous smell
Price air ringing Qualcomm I chew you rein.
Is not wool
I have a 105 degree is XXXL fit perfectly.
ok
Received, all as advertised, excellent product. Recommend to everyone there exp
Sweater round findings big forward suggested the cloth may be different sewing quality finish may be different fit even nicer really glittered. Korea based on the usual L size try yo
Good
Painting and twisting
A beautiful store, the goods are described completely correct. Sent fast. But buyers from Russia do not order self-delivery by DPD. Do not bring, on the phone lie, couriers generally carry on addresses terribly. 1000 times worse shipping than Russia post.
Great product, very good quality. Have 1,70 m and weight 72 kg, ordered a size XL and was perfect. Very good, satisfied!
Продавец молодец,вовремя меня скорректировал с размером,пришло быстро,смотрится хорошо
the size is too small it is not fit me at all.
Purchase, quality is satisfied, quite quickly came the order
little bit small
great.fits good
I ordered 5XL and looks more like M size. The material is of cheap quality, this will be the last time, I will ever buy anything from" CHINESE SELLERS",period!!!!
Product with quality very comfortable
Product well-received. Clothes is fine and good.
Very good the product, I arrive in a reasonable time, I am very happy..
It's OK as pictures. The material is good, I like it.
Recommended 100%! Very high quality, buy it, you won't regret it
Thank you very much for the fast delivery. Good product, good quality. The packaging is excellent. I'm happy. I will give you stars.
It is good sweater, good color and good quality.
They fascinate Me, they are soft and arrived very quickly thanks to the store
Perfect! hick and soft material, good size and fit and matches my darker skin tone very well. I wear it with pleasure.
Wonderful! Soft, pleasant to the body. I like it very much.
I am so very pleased with my purchase. The material is top quality and extremely comfortable. It’s a lovely fit and arrived within expected dates.
They fascinate Me, they are soft and arrived very quickly thanks to the store
Soft, nice to the body, stretch well. For 1,78 height and 90 weight with 3xl belly fits well, the sleeve even with stock, folded and long-cap jeans pockets, Is worth to recommend.