SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch arrived in perfect condition and in good time. Looks great!
This is an outstanding watch for the money, sapphire crystal on both sides, seagull movement, and quick release band that is actually leather. Highly recommend.
a very nice, simple watch. the numbers and markers are black, not silver, not an issue at all but if anyone is wondering, they are black. I am very happy with the watch
I never received the package.
Great buy for an Automatic under $40. Hard to read date in the white version. Simple design and great gift first watch.
Recommended and arrives fast
The store is perfect and honest. In a message he sent me a photograph of the watch before proceeding to the shipment to check that everything was correct. A 10. Very grateful. It was for a gift and all perfectly. Thank you very much.
A very nice watch for the price. Highly recommended.
Outstanding quality, from the fine grain leather strap through the case and perfectly lined up flat crystal with a clean case, absolutely no smudges, keeps perfect time. True Bauhaus, Berny belongs in Bern.
Got there quickly. Description correspond. Seller responsible. Packed well. Wrapped in a navel.
nice watch for the price little watch big looks
Very good looking watch at an extremely low price. To me it looks inspired by Mondaine without being a copy. The movement seems accurate. I have only had it one day. I have a large wrist. It fits, but barely. That is something I am used to. I plan on trying some other straps, anyway. I would not let the strap size steer you away. I would certainly buy from the store again.
Amazing watch for the money. Very pleased.
First impression that it's good value for the price.
Finishing is very good for such an economical watch. It's my Mondaine railway look-a-like at 1/10th the price.
the movement skips a but when you shake the watch
Fast delivery about week, Good watch as describe.
top quality
very clean dial to use simplistic look casual looking great
It's what they offer, I like it, it looks good quality