SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm the smaller like size, however great material and beautifully finished.
The goods are described exactly, but there is a defect in the zipper of the Department for trifles
The product corresponds to the description, delivery on time even earlier for one day in M Oh, the quality is super, as she wanted her husband to fit and separately closed, Thank You You You You
Very nice mens wallet looks good quality
Thank you store. Quality is excellent. I advise everyone. it's earlier than time.
Purse awesome alien for 11 days to Ukraine the quality is excellent all super huge thanks to the store. Prosperity
bien
ممتاز ومطابق للوصف انصح بالتعامل مع البائع
Quality-norms.
мягкий кошелёк, в + чехол защиты от RIFD
Good product. A little wide but good quality
The goods arrived in 40 days. Fully corresponds to the description, in fact it turned out to be slightly larger in size. The material seems to be leather.
Exact to the description of the article.
The store is super, sent quickly the track was tracked, it came quickly, the quality of fire, genuine leather and the size of the purse norms all that needs to be placed.
Thank you for my request.
perfect
кривой шов и не прошита строчка на внешней стороне.можно было бы и поаккуратнее
так на вид хороший, купила в подарок, ещё не подарила. скоро новый год
Wallet good
Цвет не тот....
Good quality
I didn't come, I got the money back.
Beautiful wallet.
Very happy with the purchase I will not hesitate to buy again, I arrive very punctual even a few days earlier. Seller 100% recommended
It turned out to be more than I thought.
super
Good product arrived on time I recommend 100% excellent store
Gorgeous شكراً for store
The product is recommended lots of storage and good quality recommend the store.
It's not the feature they say
All OK. A little big
Fast delivery, package well protected. Not as beautiful as the photo, for my next order I will change color, but it has the merit of existing. The zipper is a little relaxed, but it does the job. I do not regret my purchase. I recommend the store.