SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
danke
Congratulations Replica primaríssima quality Perfect
excellent nice and beautiful I like it Thanks
Very cute
Leather Bar one more and just ten yuan old like baby
good packing...happy with item, good looking watch luxury feeling...good store..recomended
Watch Super, solid workmanship, nicely packed. I am very satisfied with your purchase. Shipment dotarła expresowo. Recommend salesman.
Quality is so-so, the button fell out immediately. In appearance, beautiful, but for such money could do a lot better.
The clock is slowly slowing down
Nostalgic, elegant, great watch! and Perfect packaging.
Fantastic
Prima product
Perfect, very well packed and arrived with 20 days in Bahia
The item comes with two leather straps, when one of them was to be metallic.
This watch does not give the rime accurately it runs faster several minutes weekly
Beautiful watch, I'm very happy.
Very nice
Everything is fine.
Nice watch.Runs accurate.Good Delivery within 2 weeks from China.
nice watch ⌚
The first impressions are positive. Like everything works. sent promptly, reached quickly in 25 days.
Good quality and fast shipment from China to Japan. I am just surprised thickness of this watch but that is no issue for me.
It's just what I expected.
Cool premium watches in awesome big box. Great for gifts! Additional leather belt and screwdriver in box.
Recommend Super Watch
It's amazing, it's really amazing, thank you very much.
Muy buena relación calidad precio. La precisión es buena, mejor de lo esperado ( +5" ) Vendedor y artículos recomendables.
Thank you very much for your polite response and prompt shipping.
The clock is late as 20 minutes every 2 hours or flat stops working
Not worth it!
Very beautiful watch. Quality is good, fast delivery.
very nice watch
Nice item and speedy delivery.. Thank you..
Good.
Very high quality. Beautiful
The watch is not original. It doesn’t have the text enscribed on its back as shown in the pics. The strips are of low quality as well. The closing clips of the strip are also unauthentic. Check the back of Watch in the photos I have uploaded and compare it with the photos given online. It is a fake product. My first order from Ali express and very bad experience!
very nice one
Quality product competes with Swiss watches
Thank you very much
The Watch arrived in container, well packaged and receipt happened before schedule.
Excellent purchase, tracking and dispatch.