SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good.
Thanks for the gift...
It's a little bigger than I expected... But it looks like good quality! I recommend the product and the store.
Amazing quality! My boyfriend loves this wallet! Seller gave a free bracelet too. Thank you store :)
The shape is excellent. Quality 8 of ten
Exactly what I there of expecting
good
Too big, I thought it would be smaller
Perfect !!
Exactly the same as the picture. I recommend
It's very uncomfortable if you put several cards in it, and to put the coins it's very small
The wallet is very good, something big eye. Fast shipping, attentive store sending a gift bracelet.
Very good, recommend store
Good quality
Sent gift great item
Perfect everything as agreed on the order
Big not as in the picture
The title says small and not small, the wallet is very large and sneeze.
Good catcher
The airmail went to Buryatia for a very long 54 days, Tavar corresponds to the description.
Good, arrived within certain, thought to be small, that was the size of a CNH, the picture looked small but the price paid not have complain. Very good product.
Everything is fine. The store is executive. I recommend.
In appearance, everything is fine. There are no extraneous smells! The store put a small gift in the form of a dial bracelet in general for such money is very even acceptable seller like and I recommend
The wallet is good is a little small, but is bulky pocket, is good product
the chain is not working. Disappointed!!
I am very happy that you gave me an extra gift to my order
Everything will conform to published
Just one detail, the wallet is not small, it is slightly larger than normal
Seams look of considerable quality meet expectations
لابأس good
I bought for my son. I was satisfied. Pleasant to the touch material. No smell. Packed well. Thanks to the store. Put the gift that the son wears.
Todo perfect! Very nice wallet, many compartments, a little big But more stuff go! The material is good and the zipper gives a touch very esclusivo in short happy with purchase and above gift a Wood Bracelet more don't know can order by this price!
Mega fast, before the barn I came for a week and a half. Product quality is better than our shop. Although the price is different, the aliekspress a hundred times less. And the style purse wildly like. Cons only pocket purse is very small, and small coin is placed in it. As well as all ostolnoe clearly. Well although еврики paper is also in the butt. But are placed.
This definitely came in handy and very quick and accurate on the shipping, only took no more then 2 weeks and it was worth it.
It has arrived in perfect condition and with a gift bracelet.
Perfect, according to description
Lovely and as I expected, thanks for the liquorice, I liked it very much
The goods came quickly. Quality is good, main plus no smell of rubber and the like. All as in the description. Seller recommend.
The goods came quickly! Quality at altitude. Quality is pleasant, leather. Deputy. Smells unpleasant, but it's only if you press your nose directly to the material. The purse is roomy and functional.