SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very delicate and graceful, very well done. Not think is genuine leather, but the synthetic is very well done.
This look tingly inside pocket a smallish Okey
The cutest purse ever!!! I love love love it
Exactly as in the photo, autumn is carefully and neatly packed
Clip leave, sturdiness and solid. This ねだん to an introd ょうでき,, recommend.
Excellent product. Love it
The bag has a slightly unpleasant smell, but I think it will soon fade.
Beautiful!
Gf loves the material and style of it! Great job guys!
Excellent, small handbag, I really like it. Fully corresponds to the photo. Delivery 3 weeks in Krasnodar
Execution of a handbag for 5! Color as in the photo. I liked it very much. Packing is good, arrived quickly.
The bag is pretty, without defects
A good handbag, small, but beautiful, quality seams. I took it as a gift, I liked the girl very much
looks expensive
I did not receive the goods because of the wrong number (((on a repeated request to change the number, the store refused, and at the end offered to pay another fee for this)) To the edge of the dress. As a result, no money or bags but spoilt nerves and time spent.
I liked it very much, the handbag is small) it's well packed still in my bag) the smell is small, but it's not Critic!!!! Very satisfied) the expectation and reality coincided
Bag though small, but I like
The bag is very high quality, I liked it, thank you)
It had 20days for order to arrive. Its quality is good. Thanks!
Сумка правда отличная!) спасибо!
До Уфы за 2 недели пришла сумка. Очень миниатюрная.
Beautiful! Just as pictured
Product quality satisfied, delivery fast enough
The bag is cute, but it looks cheap. The material looks like cheap rubber.
Okey
I'm in love! Gorgeous!! It was packed very carefully, nothing was damaged. Very small handbag, but sooo beautiful!
The flower is richer in the photo, in life more gray. In any case, pleasant, beautiful.
cute
SUPER CUTE BAG HIGHLY RECOMMEND AND THE QUALITY IS GOOD TOO
Waouhhh j’adore
Just cool, very satisfied with the bag. Everyone is smooth, there is no smell, the fasteners do not hang out, everything is fine. Came not quickly, but the quality is good, I advise
The bag is wonderful and looks very expensive. Came in about 2 weeks. But inside was a little broken lightning, so 4 stars
The order came very quickly. Handbag is just lovely. For the first time (ordered from other stores more than once) i encounter such a quality product! Immaculately executed, quality at altitude. Very carefully was packed. Handbag-milot, i recommend.
Beautiful bitter, but small roast
Bag super!! It is not even visible that with alika)) true top iron handle interferes, but this is a takri design
parfait!
I love it.
Beautiful, identical to the photo
My bag is here! Very neatly made, beautiful, as in the photo 100%!!! I didn't even expect it! It is small, but super!!! Came very quickly, about 2 weeks went!
Fast delivery, 14 days. The bag is very satisfied, externally without defects, looks stylish, all the seams are even. True thought that the white color would come, and the champagne color came
Very good quality, i recommend.