SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh girl well it's beauty yeah The bag is small, the necessary things will fit. There is a weak smell, but it quickly wears. Looks the same as in the photo) ordered 15.06.20 received 3.07.20 (just over two weeks) Thank you very much)) good job❤
Not a very comfortable strap, because strong friction. And so, an excellent bag for such a price
The bag is good, stylish, looks expensive
Perfect. Exactly as in the picture. Thick material.
Ordered 10/05 arrived 23/60 delivery took very long. The item is as described. Very beautiful little bag
Very beautiful and interesting handbag, came packed in a bag, but there was nothing inside and a little crumpled, but straighten it, the smell quickly weathered! Thank you, the order came 14 days before Moscow)
So in love
love the bag the packaging was on point. good job
The package took 20 days to arrive (in France). The store is well aware of the tracking of the package. The bag is like on the model, she is hot girls! I love, I took the green color in the largest size. (Small precision: I measure 1m73 and you see the size it has on me so if you are big like me or bigger you may not like the size it makes on you, take a good look. After for the smallest it will go without problem!)
Corresponds to the photo and description. Brought straight home. The XR iPhone is placed inside
I really liked the bag. Beautiful and comfortable. IPhone 11 pro Max is placed, and all))) suits me. Quality fire!
The bag is beautiful and very classy!
Bag complies with the description really very small, it can hold an iPhone 7 Plus
Super, the quality is excellent, it came very quickly Small-really very small, consider
Quality cute handbag. Ordered May 21, received June 5 (Moscow). Fittings quality, without rubbing and cracks. If you look not under the open rays of the sun, it is rather mustard color (not critical, she really looks great). It looks more expensive than its money. I took a large size, the phone will fit almost any) iPhone 7 +,6 +, 10 also easily holds. In addition to the phone will fit the passport, Keys. Inside there are three compartments, two open on the sides and in the center one with a zipper. The bag keeps the shape, came packed in several layers of fabric and paper. If you think about it, take it or not, take it :) I also thought for a long time :) but having received, I was super satisfied)
Exactly as in the photos but too small
I really loved the quality of the bag nothing to complain about!
Product arrived very well packaged.
Delivery fast, the bag is sewn well, welcome small smell, there is a socks chain on the shoulder,
Very good bag I like a lot as on the description
I love this bag it is beautiful and the color too glamorous. I recommend this store⚘⚘
Slightly crumpled, but the quality is very good on this shot returned the shape, quality chain and beautiful shine, looks expensive
The bag was ordered 27.04. 2020.In Moscow delivered 26.05.2020. small, neat.
Great bag. Delivery on time, the only thing I thought would be a little more, the phone does not fit)) I bought here for 12 $ + shipping, and we in Kiev found it the same black for 250 hryvnia) I really like the bag, a bright accent
Super beautiful, if you take the smallest size you have room for your phone and means of payment
Perfect
Very beautiful bag❤️ Packed well, came safe!! Length 19 cm, height 12! Ordered yellow, but it was not in stock, the store proposed to choose another color Green turned out to be even better, rich color in life color slightly lighter than in the photo
The bag is not bad, but not Wau. Based on enthusiastic reviews thought the quality would be better, and it turned out to be just a tick. But it was packed Wau, the store receipt-in an air bag and a cloth bag. Took for 10.66 $ and for this price quite norms.
It came fast! I am delighted!! She's wonderful
Very beautiful, came in time
Handbag I liked very much, the quality is very good recommend store and store thanks for honest work.
The product went very long, ordered 27/2/2020, received 11/5/2020. did not lower the stars to the store so as not to pluck the rating. The bags are beautiful, made qualitatively, exactly as in the description. The shipping is very and very long, but good that generally came, opened the dispute since not tracked at all.
Great, I recommend, he came a little caboose but it's normal
The bag is super, really went for almost 4 months, I already had time to open the dispute and return the money
Very nice handbag. Beautiful!! I really like it. Thank you store
I love the bag. Very cute, chic and good quality. I ordered the big one ( i wish it was a little bigger than that). Seller is reliable! Thank you. It took 40 days to arrive in the USA. I will order again.
Is My Next order from this store, I have 3 bags and all idelane. Very nice finish, material. Express delivery. Max 2 weeks. Recommend and waiting for more models
Handbag is beautiful, the quality is good, only the smell is there.
Cute little handbag. The quality is excellent. She went to Ukraine for 41 days.
Nice handbag! Looks decent. Just what I need!
As in the picture thank you
Item not received, money returned
I ordered 2. The first damaged and this one in good condition
Beautiful bag, I am very satisfied and I recommend! I took the small format
Nice handbag, phone coming in. No smell
The smaller one does not fit an iPhone 8+ just a disclaimer if you have a bigger phone. Very good quality
Super good quality! Bag really very practical! Very classy!
Lovely handbag)
She's so beautiful! Amazing bag! It looks very interesting! thank you) I am delighted)))
Thank you very much I received my order very pretty thank you