SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag in excellent condition. Fast shipping.
Purses are exactly as described. One purse came unscrewed, but it was an easy fix. This only took two weeks to deliver.
Quality is ugly
Unfortunately never received but the store and very kind and understanding.
Thank you very much to the store, excellent, cool, I recommend! Handbag Super!
Rosary
Really nice small bag, they even included a cat toy.
Delivery time 12 days, not perfect but good bag, soft matte skin, looks like nubuck leather. Packed well, nothing damaged
Very Satisfied !
Super
Very nice handbag! I reached the Samara region in a couple of weeks, there is a small smell. Handles are not very strong, so I do not recommend this bag, as a bag designed for something heavy-it just will not stand it! Therefore, I bought it to take on pairs a notebook and a pen: D
Quality is not fire. In general, it will.
Thought it was bigger but like size. The quality is not great but the price was expected.
The quality is not very good, the bag is thin does not hold the shape, the fittings are scratched, the handles are thin
Very nice !!
Not bad, but in the photo looks more nicely :// but for this price it's OK, no smell
Bag as the picture. No smell, no damage!) thank the store for the mini gift in the form of a bracelet :)
Really good bag, perfectly packet. Loved it.
Smaller than expected. But it doesn't spoil her. As a gift put the bracelet. Pleased that inside the bag put an inflated bag, so that the bag did not adhere anywhere and came in perfect condition!
VŠE DORAZILO OK
Very nice finishes arrived very quickly
The bag came through the transport company. The color is great. Looks like a skin substitute. I thought there would be more. The whole package, the product is not crumpled. Inside the bag: air bag, silica gel, gift. original design, medium size. For Wearing lightweight items. Feminine, elegant. 21/03/20 year-8/04/2020 year. I recommend the store. They put a nice gift - a bracelet with a pendant. The bag passed H/Z TC. The color is excellent. Looks like skin. Excellent quality. I thought it would be bigger in size. The packaging is fine, the goods are not dirty. Inside the bag: air cushion, silica gel, gift. Original design, medium size. D/transport of light objects. Feminine, elegant. 21/03/20-8/04/2005. I recommend the seller. Put a nice gift-bracelet with a pendant.
Very cute smaller than what I thought but I like it
Good quality goods! Wife is very pleased
The bag is beautiful and comfortable, I liked it.
perfect
Super Joli.. J adore
I like this bag. Good quality for this money. And fast shipping. Thank you!
Very cute. Looks just like pictures. Fast shipping.
Not exactly the exact description. The top is built on the sides, so it does not open very widely. Delivery 3 weeks.
A little not the same as in the picture, but good
Quick sipping! Very pretty purse!!
Very good quality but is so teeny tiny. It’s so much smaller than I expected. It looks much bigger in the picture with the lady where is hanging of her shoulder
A good bag, but there is one big minus, came crumpled, a little disappointed)
A good bag, but the handles will fit quickly (
It’s such a lovely purse. It arrived quickly and in great condition. The bag may seem small but all your belongings will definitely fit. It’s the perfect size. I love it!