SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material is thin and pleasant to the touch. Not cotton, but I liked it. The store sent quickly, to Irkutsk in 2.5 weeks reached. For size 44-46 took m-is very good
Excellent Product, thin, light and comfortable... The size is perfect... In the summer, it's the most!!!!
excellent
excelente
The carving is not as the measures they have on the web indicate. I have placed the order following my measurements, and what has come is great for me. I have one size left as little. In short, you have to take one size more than you usually have but do not listen to the measures you they indicate because they are not correct.
M-Ka on 175/60 looks like a female top :) lost with the size, and the V-turn neckline is disproportionately huge, take better round
Got order Today in Budapest. Product is really good for summer weather.
Not HB of course, but the body is nice. I liked the product, I recommend. Delivery is super fast.
Well received in 76 days in Quebec, very small and yes very adjusted. It is necessary to take at least 2 to 3 sizes more than normal by here in Quebec thank you
The size was smaller, in the hands of a short, and so very beautiful color!
Odorei products with high quality, guys can buy, great store and shipping fast.
scheduled for the 15th arrived on the 14th just in time for my husband's birthday. very satisfied with my purchases.
At 178 cm 90 kg is the most
The blouse was light. It was not what the cloth expected.
Well very quickly delivered thanks to the store tried 5 HL approached at the growth of 175 /93 kg
Good long sleeve T-shirt, size matched, delivery fast, but it is synthetic, not cotton.
Great T-shirt. The quality is good, and exactly in size XL for height 173 and weight 74 kg
It's okay. I'm happy
parfait
Great product - will buy from this store again again