SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and comfortable, I waited for them very much, upset that the size does not match. I have 36 and a small leg, and they are small. I advise you to take a larger size
Me Guatan igual q en la Foto
Very nice and light. Size matches correctly and shipping very fast.
Convenient, light. At 37 took 38. I liked)
Flip flops are very nice, soft, comfortable. Suggest however take a size larger than worn. Very fast sent and very fast U Me (1,5tygodnia)
The shipment came very quickly - in about 20 days! The slippers are very soft and comfortable.
They are very comfortable, their quality looks good I recommend
very light, perfect fit Love it
I take the second time, cool soft sole, 35 size, price 585 rubles
Ordered 24.02, delivery 9.03. awarded the smell, weathered! the daughter is happy!
The goods came quickly everything is true thanks to the store
Beautiful, but on a narrow leg is not very, it was necessary Take on a smaller size
Everything came up, at its 36 R ordered 37 and did not lose. There is a small smell, but not scary. Delivery is very fast. The only thing, on top is not an elastic band, so they will fit on the leg wider.
Good, delivery faster plagued declared, there is no smell. Soft, comfortable, on a wide leg. Recommend. Size fits
Nice and very light I really liked them.
Excellent slaps for the beach. The size corresponds, the only slightly wide, but not critical. The color is bright, as in the photo. I'll wear it.
For a long time I was looking for slippers from the 2000 s) So as not to hurt your feet, I need shoes on a heel or platform. For me, the higher, the more convenient. I tried a lot of models of slippers and decided to return to the shoes in which all my childhood ran: soft and comfortable slippers. Why ordered: I decided that I already tried a lot of different shoes, so from 7 bucks to try to find the ideal slippers to walk around the apartment I do not eat lunch. Ordered. Came quite quickly: somewhere in 2,5 weeks. Came in a regular black bag. Slippers go in size: 37 to 37. The elastic band on top (although there is an elastic band over some dense material) does not squeeze the leg. The material of the shoes is soft, springy. Rubber is soft. And there's a slight smell. And the same as in the slaps from the market in the 2000 s))) but not so edgy. Slippers have a ribbed sole made of dense rubber, does not slip. On the package, the cost was slightly higher than on the site, for Belarus it is important. I recommend the store and the goods! I will order more, really liked!
Thank you, I received everything with the producer did not communicate, I recommend the store ..
Very good, on a dimensional grid, you do not want to dress and shoot
The goods were sent by the store very quickly, and received very quickly (everything happened in 2 weeks), the nklot was a smell, very soft and comfortable.
Description exact! Photos correspond! Size in size!
Thank you very much, the goods correspond to the description. The goods came quickly. At me 37 size, took 38 came perfectly. Recommend
Very good
Slippers fully correspond to the description, comfortable, light. Shipping fast. Thank you.
39 size, sole length 25 cm. For a thin leg, I had to sew the top jumper. When I pulled out of the package there was a strong smell of glue, but in the day I weathered out. There is a feeling that one sole is slightly curved (not so crushed). But in general-normal.
Slaps are super. at 38 took 39.to, what you need. But girls with a weight of more than 80 kg know that they will minate.
Horrible. The band is very big and the feet just slide out to the front. The size from back to front fits but that band should be A LOT smaller or at least adjustable.
Excellent in the photo size 38, my foot size is 37,5, soft, comfortable, I order the second, Pts liked
Slippers are light, the elastic band for a narrow leg is wide. Malomeryat, at its foot size 35 took 37, and it was necessary 38. They came faster than they said.
Very good, and very fast delivery, recommended , good quality, I will recommend again
Slippers cool! delivered faster than stated was!
Very quickly came, as in the picture
Girls! Who has a narrow foot, then take your size! I have 36, read comments and took 37. As a result, it's big. The quality is excellent. View as in the picture.
Came quickly, very light. But I have a leg without lifting. I'm wide. At Me 38 size, took 40. Along the length of the butt.
The product corresponds to the description. The parcel came quickly. Recommend.
There were slippers for a month and a half, I order it for the third time, they are worn about 1.5 years, the goods are good, there is a smell, but they are quickly quickly
Sneakers fire came in less than a month. There is no smell, a very soft elastic band and a moderately soft platform, comfortable for sick feet. At its 39 size ordered 40. sat perfectly. I am very pleased, the store respect!)
Slaps good size matches thanks to the store.
On a wide leg do not pour, and so very good