SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Neatly packed, the quality of the fabric is good, I recommend!
In the living it looks very sad. The white fabric is very light and does not hold the shape at all. It is clear that the price of the question is Penny, but the cap is not even worth it. Threw it away.
The cap is just packed in polyethylene, naturally all crumpled and curve ..
The cap came quite quickly! Packed in a package and in the cap itself an inflatable boobs)))) torn from this boobs!!! And so the cap for quality corresponds to the price, but the whole crumpled, the visor is like a propeller! The cap itself as if they were sitting on it! I had to wash and shape! !? Let's see when it dries!!
All good. Thank you
Fast Delivery
great store
Quality good slightly was crumpled need to steam, in my 59 climbed on the last two holes I would like more but large sizes to find difficult
A++ GREAT PRICE HIGHLY RECOMMEND
Norms
good quality
Super
3 weeks to romania
Clearly boldly youth qualitatively
Good cap, came fast, in excellent condition, not mentioning
Delivery fast, cap cool)))
Crumpled came
Bomb cap, looks expensive and qualitatively ..... I wear more than a month... Was packed in an inflatable bag ....
The cap came
Super quality at the top with very fast delivery
Beautiful cap. An inflated package was put in order not to bother.
Long walked!
Badly packaged, arrived all wrinkled and made of low quality materials.
The cap of fire took and white, then the dark quality of the material is super!
In general it is normal. But again, the size. Very high, that's what frankinstein's head is.
Generally cool shipping
I liked it, well stitched, no smell
All right was what I expected.
Long gone not tracked, packed well
The cap is great, packed in airberg, came absolutely unobtrusive.
Very comfortable, deep, the order was satisfied
Gorgeous baseball cap! The quality is excellent! The baby liked it very much! Recommend!
The finish ones are not the best
The quality is not very, the Trump is large, does not match the photo
Well packed and very nice thank you
The baseball cap came a little humorous!
Thank you
Cool everything as described
Low quality
I'm very pleased
Goods consistent with the description, little wygniecione but ujdzie, greetings for retailer
Packed badly!
He came honestly. Sent from Latvia, waited long, although Kaliningrad is not far away. At the same time ordered a cheaper cap in another store and it came much faster + was more quality. Do not recommend, you can find the best options for such a price.
Goodyear
fast delivery
Excellent, such as the photo and in very good condition. Very careful. 10 points.
Normal in quality. It only took a long time... To ore almost 2 months
Everything is good) came in size, thought it would be worse .. The only negative, Mint ..
The package came really well and was also good packed. It fitted perfectly. Came in 11 days. Definitely recommended!
Delivery to Krasnodar almost a month... Kepa norms... I advise... wrinkled, restored, but kosyachek remained a corner just above n'86... packaging just a package