SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and warm hat
The hat is just class! Even better than expected. the parcel went a little more than a month, did not track. Well, these are trifles, I'm very happy, I will order more in a different color. Thanks aliexpess!
Soft, pleasant. On the og 58 sat well, as in the picture.
The hat is just super, soft, warm, double in the ear area.
It came on time, the color is slightly darker than I expected, soft pink. But to my down jacket perfectly approached. Thank you store!
I liked the hat. Soft such a plush, resembles even angora to the touch. Color-muffled pink or Dusty Rose, my photos are poorly transmitted color.
Very quickly delivered from China-less than three weeks to Buryatia. On the same day I ordered a down jacket with delivery from Russia sdek, still waiting ((( The cap is of excellent quality, soft, warm, does not smell like anything, in a branded bag, with a tag, branded tape. Very nice shopping. I did not communicate with the store, but I will put 5 stars.
The cap is soft (pleasant to the body), stretches well .... 58 cm r-r of my head and you can do a Gulka on your hair, it will be right. Brooch in place, the smell has No. Thank you for the speed of delivery (before the Chelyabinsk region the goods came for 3 weeks) and the quality of the goods!
The hat is warm, soft. I really liked it. I took two hats. Dark was slightly freer than bright.
Very good hat, ordered number 4 under the coat. Looks good, arrived very quickly to the city Bryansk, just over a week.
Thank you. I got what I expected. thank you very much to the store for the fast delivery.
I recommend.
Nice hat. Normal size, warm, soft. Fast shipping.
Does not smell, does not climb, soft, stretches perfectly. But for me through chur long, as in the picture to wear is not beautiful. But! I made a lapel, and the hat sat very well. Recommend. Got very fast
I order the second time. The cap came in small size than the previous one, the pile is shorter.
A good hat, soft, warm.
I really like it. A hat of good quality.
I buy a second time. Caps are excellent. Soft, warm.
Hat fire, dense, neat
Today I received hats, soft beautiful, though I still did not try it on the street, the store put as a gift insurance, thanks seller
Came well packed. The appearance is fully consistent. thanks to the store.
The hat is good, soft. Color transferred exactly
The quality is excellent. Thank you. to regret a very long gift, someone will like it.
Just awesome hat, warm, soft, pleasant, it is better not to imagine, thank you so much to the store, the goods came in time
The cap is very cool! I didn't even expect it. Very high quality, soft, the presence of wool is felt. Warm, comfortable. On my head Volume 57 cm sat perfectly, densely. Purchase is very satisfied! Seller respect!!! How will be worn and how will behave after washing later I will add a review.
The hat is very beautiful and quality.
The hat meets the description and the picture. very soft, pleasant, warm. thanks to the store.
Very good hat!
Good afternoon. All quickly sent, in two weeks received, the quality is good, the color matches. A small defect in the form of a sticking thread, apparently hooked something, it upset) with the store did not communicate
I liked it very much.
Excellent warm hat, I'm very pleased
Very fluffy, soft, pleasant, not tight, it stretches well, in winter it will be warm, dense, pleasant color, as on the site. On the label of care recommendations in Russian language! Awesome attitude to the consumer. Great store.
Cool hat. Warm and stylish. I liked it very much!
In general, very good hats, does not blow like in knitted, for the winter is good and not thick. 3 already, though with the color something went wrong this time.
The cap Super stretches well warm all okay
Delivery is very fast, I did not expect that within a couple of weeks I will get this wonderful hat! It came in a branded bag, with a tag. Everything is very cool, beautiful, neat! Everything corresponds to the description and the hat looks like in the store's picture! Dense and looks beautiful! Thank you very much. As it gets cold, we will check this cap in reality. Thank u
The hat came quickly enough. Normal. As it ordered from another store and another color, so that came to a lot thicker than this, as it will affect the heat until I know, in winter it will be visible.
I'm happy with the purchase! She's even better than I expected. Soft and pleasant to the touch.
Very fast. Мохнатенькая is. Warm. You can put on as in the picture, but you can with a collar. Elastic.
Hello! Thank you for the order, received at the Mail, the delivery is fast, I order the second time, very soft and very warm. Last winter wore-Super! I ordered other colors. Recommend!!! Order, you will not regret! Fire!
I received the order quickly, in the specified time, it was tracked completely, only instead of coloring 07 came 04... Wanted light, got dark (sorry
Cool hat
The cap is awesome, but bolshevata, the volume is too, horizontally 26 cm, vertically 27, very warm, quality at altitude, delivery 2,5 weeks
the best
I really liked the hat. Soft such :), looks good. Delivery fast to Perm. I recommend the product and the store!!!
The hat is cool, the color of coffee with milk, in real life it looks more beautiful, delivery is fast, the track was tracked.
Отличные шапочки
Шикарная шапка,покупаю здесь уже вторую,первая серо-голубая-всю зиму носила,очень довольна. Купила теперь светло-бежевую,цвет хороший тоже. Спасибо.
Мега быстрая доставка) спасибо)
Very soft , and warm