SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, super cute, only recommend order larger numbers, use here in Brazil and took the XXL still sank!
Pajamas cuddly looks a blanket.
As in the photo, all excellent sleeves are short
Pajamas the quality is very good, fabric soft and fluffy. Bought XXL, thought it would be higher.
Loved just beautiful and cute, like photo ad, arrived in 15 days in my home, perfect fit for my height 1,50 and 61 KL, ordered size XXL, store was fast sending.
Thank you very much!!! Quickly delivered 10 days. Everything came up. Quality is good. Chose on the grid sizes of the store sat perfectly.
gostei recomendo amei
Produto bom conforme publicação, embora mesmo no tamanho xxxg ainda é pequeno.
Very soft pajamas. Small size.
спасибо за быструю доставку костюм понравился тепленкий.
Quickly came
Love these pajamas… Are quietinhos, and comfortable. This and the room buy. Very satisfied. Love!
pijama perfeito e de muita qualidade. o material é super macio. tenho 1.56m e peso 58kg. peguei o tamanho XXL e serviu perfeitamente. super recomendo
The T-shirt fit well but the trouser was a bit small ….can be used but trouser could have been a bit bigger but I love the product quality overall , will buy again :)
Just like in the picture. The bad thing is that it's very small my daughter asked for an M, being that she's S.
exactly as the picture shown. if you expect it to be super thick... it isn't. good for autumn. quality is okay. but for the price I would say it is reasonable.
Soft, warm. Corresponds to its description.
It's polar thin but Plush type, very soft. I asked for XXL and the truth is, it's fair enough. Regularly in Chile I am L, so I think its equivalent is more than an M. For the price is OK. The pants are not short, I just had to give a little elastic waist as it is "Asian" size and Latin America isn't much wasp waist, at least I don't. It came in time.
Nice and perfect fit.
Very cute I love it!
The pajamas is exactly same as the picture, super cute and warm! The size I recommend it be about two more than your size itself… I bought two sizes to my mother and almost was small, but still she loved! Surely will buy again and super recommend.✌
More beautiful than in photography, the very cheerful COORES. Lovely, soft and warm
Pajamas are good very, soft warm, cozy, the color is exactly like in the picture. But only the store wisely with the size, the top approached, and the trousers turned out to be smaller. But, got the money back, for which Thank you very much. With the seller did not communicate, the parcel came quickly
Good soft pajamas fast delivery to Germany. thank you!
Apenas 3 semanas para receber o pijama no sul do Brasil. Comprei pela modalidade Random, para ter a surpresa na hora de abrir a encomenda. Adorei o modelo recebido, pijama lindo, qualidade ótima, super fofinho e quentinho. Há elástico nos punhos e tornozelos, o que faz ser mais quentinho ainda o modelo. Pijama tem bolsos e a mesma estampa na frente e atrás. Apenas uma ressalva: tenho 1.55m e comprei o XL. Percebam que o manequim chinês é mesmo muito pequeno, então deve-se comprar 2 números maiores para ficar bom. Até o XXL ficaria bom para mim, já um L certamente ficaria apertado e curto.
Soft, cozy
Fine. Just like in the pictures
Пришло в Москву за 12 дней! Шик!
Is beautiful, warm and comfortable! highly recommend! But it is very small, I seen P/M weight 56kg XXL fit me
thanks
good quality! lovely pattern. I am very satisfied with this purchase
Conform to the pictures, very soft pajamas
Size was small for me. I gave to my sister. Clothing is good.
Very happy with it. Fabric is really soft and warm great quality. I’m 1,62cm tall and weight 60kg, I ordered XL and would rather a bigger size, it seems to run a bit small. Other than that, great product and would definitely buy it again. Arrived in less than two weeks
Excellent
El envió fue bastante rápido, la calidad del pijama es buena, suavecito, calentito y el estampado es muy parecido a la foto. El único problema es con la talla o las medidas de estas yo compre un XL pero la parte de abajo no me quedo era demasiado angosto a los lados, antes había comprado un pantalón XL en otra tienda de acá y me quedo bien, lo medí con otro pijama de la misma talla y se nota que solo respetaron el largo pero no las medidas laterales.
very cute , perfect , thank you
Very fast delivery to the nearest store Pyaterochka
Pants are a little short, otherwise good
I liked it very much and brought a gift colet
MUITO fofinho, amei tenho 95 de busto e 104 de quadril e peguei XXL ,ficou perfeito. podem comprar sem medo,, dou nota 10.
Great but small size
Very good suit, though for height 1,7, short. To the body is very pleasant. Took M. Fast delivery-12 days
Very cute and cuddly, better ask a larger number, like!
the pants are too short.
Beautiful and soft, thanks!
ótimo produto
Pants do not stretch in gachi, short The jacket slightly constrains movement Size 2XL
Came very quickly, the fabric is pleasant, but the seams... No smell. I opened a dispute, I will return 8 dollars for such seams. On the parameters 80/63/85 took M, pants just, and the sleeves on the jacket are short, but for the House will come down
Like, perfect size, very warm