SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спасибо. Все нормально
Good recommend
I love them. It's the first time I bought and I loved them.
Product good measurement small
Очень красивые босоножки. Удобные. Единственно если у кого высокий подьем не советую. Застежка есть только молния на запястнике.
пришло быстро уже заказываю не в первый раз всё нравится
al mil
Bien
They're beautiful and comfy.
Came on time but one flaw rejected lining
You have to buy a number less than you use otherwise they are perfect. Thanks
Very pretty as described, I haven't used them because it's still cold, I 've put them at home and they seem very comfortable. Fast Shipping. Happy with the purchase. The size I wear a 39 in Spain and I have taken the same and perfect.
Very comfortable, nice height
I'm fast. It matches carving. BBB
I received an order, Super Shoes, soft, beautiful exactly on the leg I wear 37R ordered 38 stores I recommend I put 5 stars, thank you very much.
I love these shoes. This is my second pair. I have them in bage.
Very nice. Fast shipping
i love them,but they are too big for me.
Rewarding
Everything came in at least 20 days
It came quickly and everything meets the description
Thank you.
lindoo
Feisimas is not what I bought is not the color I return them?
Not bad, but there is some problem with gluing, it won't last much.
Arrived in number order, beautiful
Sandals are super. My 36, they go size in size. Advise!!!
They're beautiful but the horma is very small they didn't stay at my wife
Thank you already received my request are beautiful
The size didn't match, otherwise perfect.
Loved the product OBG
Very beautiful, girls take it, the size goes into size
Super nice I love them
I like it very much.
Wonderful sandals, cute design, soft and comfortable, I'm delighted
Product precise look fine sizes correct recommend.
Perfect size and very nice. Identical to the photo and are very soft to the touch. They arrived early.
Love these shoes.. This is my second pair. My first pair are black. This second pair matches perfectly with this Beige Clutch Bag. Just copy and paste the link below. "Women's Satin Clutch Bag Fashionable Wedding Evening Party Bridal Handbag Shoulder Bag Purse - Beige" Store Name: "Crohand Designer bag Store" for the cheapest price at my time of purchase.
Very beautiful, they arrived before scheduled time.
No están mal. Habrá que probarlos
order wrong size it's nice give it to my niece
They feel comfortable, waiting for durability
thanks store I recommend size 39 right size will buy again
Beautiful, take the size in size. At 38 Russian took 39, a little too big.
Hoooo is great. I love her. Thank you
A essayer.
The goods are reviews. Garna yakust. Shark sewing. She took a rosemir in rosemir, a pidigal area. Selling to my uncle. Shop recommend.
Shoes solidly made, given in listing corresponds to the actual length of shoe length (zamowiony deve 40). Missing only one kryształka but need to hard look at. Only minus for fragrance-hope you wywietrzeją
At 37 bolshevaty. And the zipper on the heel will rub the corn
Just super. and the size is exactly the same