SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is very good quality, no smell, the strands are not stuck anywhere. It's been three months. The store was very responsive. Very pleased
Very nice bag, thank you. and thank the store for the lovely bracelet who sent as a gift☺
Excellent quality
The handbag is not as big as I wanted. Very beautiful in life. The quality is excellent, sent quickly. Such in stores are very expensive, Times 3 more expensive. The uniform keeps, not minted. Inside the pillow was for the shape. No smell of unpleasant. As a gift, the store put a bracelet and a bag of green tea. I will still order from this seller.
Very happy, thank you
Very beautiful me expect a little more large. Packed well, thanks to the store
thanks
Lightweight and writing letters to many you buy
The order arrived well Same as the features on the list
nice bag. the store sent a gift - a bracelet.
The item corresponds to the description. came with a gift in the form of a bracelet. but the order went long, 2 months.
Products have some problems with shipping, didn't receive but store full refund, probably will order again but will avoid holidays period
The product is good
Quite a decent handbag))) odorless, did not understand-inside was a package with air, the store thanks for the gift-a small bracelet, a trifle, but nice
very nice
All so goods on 3 out of 5
The product is excellent
Thanx for gift
WOWWWWWWWW WOOOWWWֱֱֱW SOOO HAPPY! TANKE YOU
The parcel is not delivered
Very good bag
It's good only if it takes long to get to Mexico it got to me in 3 months
Cute handbag, neat. Came in a bag with an air bag, not crumpled and very quickly. Inside a little sticks out, but not critical. Keychain included. Cute bracelet as a gift.
The bag was long enough, but it was worth it. The handbag itself is small, compact (women's pieces will fit all necessary). For such an acceptable price such a good product. Just like the store put in the purse also a bracelet, scapegoats large))) girls, take do not regret
All Super, delivery fast to Ufa
Good bag, only the strap is short
Not a bad handbag, only felt that cheap)) but it is not expensive))
I thought it would be a little more, but mostly satisfied. The quality is good. Delivery is quite fast.
My wife really liked the bag, comfortable but here is a zipper with marriage. (((
Very nice handbag. Opens on both sides. Made neatly. No unpleasant smell.
I ordered the bag 11.11 received 29.11, the bag is good, there was no smell, inside the bag with air. Delivery is fast, sent quickly, thanks to a separate store for this) the carabiners are certainly weak, but I ordered additional strap for the bag., after the socks I will write additional. Review))
Exactly the same as the description. I liked it very much and it came very quickly (10 days). Good value for money.
I ordered a bag 25.10 and received 12.11-very pleased!) the bag corresponds to the photo, though it is necessary to get used to it: Compact-very convenient, and the fact that two zippers on one compartment are not familiar and new zippers scratch hands (you need to lubricate). For my wallet a little too small in length-I will get used to it) outside the pocket (which is a separate) zipper is short (for a narrow small palm). Pocket which as patagny (where the decorative strip of tape is configured) is uncomfortable, but its presence pleased!-a trifle and nice). Looks beautiful, comfortable to wear. No defects and damage found!) bought for 691r. Definitely advise!!!
Very well packed by store. Bag is very beautiful and good finished. Can a lot in. Only front pocket is awkward.
Beautiful bag, just like on the photos. Very fast shipping, reached Poland after 2 weeks! Thank you! Great Seller!
Very cute little bag, cute size. And fits enough in
Oké. Good
Super Fun and quickly sent