SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At 44 size 94*67*92 came m, the quality is good, dense
On the parameters 88-70-100 ordered s-the size approached well, the fit is free.
The jacket is cool, soft, interesting style and color, the store sent immediately, until Volgograd was less than two weeks. The only thing I did not guess with the size, I wear M, and I ordered L, somehow decided to take more than I wear, I was afraid that it would be too tight. I wanted a small oversize. But it turned out to be too loose, maybe so on a T-shirt and thin pants, and with jeans and a sweater there will be norms. So I advise the goods and the seller, only take your size.
Куртка - супер! Очень стильная и универсальная! Подойдёт к любому образу и стилю! Качество- превосходное. Рекомендую !
This is 10 out of 10!
Super fast delivery, to Moscow in 7 days! Very cool jacket and nice khaki color. I took the size L for oversize. Definitely recommend!
It came quickly, I will inform the description, pleasant to the touch, there is no unpleasant smell. But I removed the star for the fact that the lining and the upper fabric (leatherette) are sewn screams, because of this, the upper fabric is longer than the lining fabric and the upper is
Soft, cozy, stylish. Size S at 42-44, perfectly approached. Buttons are sewn badly-I will change. She came in 14 days.
Fully corresponds to the description, very stylish and high quality made
Came a jacket, the quality is like norms, for a long time the store sent it to me for a very long time, I hope I'll open the ferry, well, the main thing took the maximum size and for my height 1,75 it is short and it feels at the waist and sleeves, well, in general, norms!
Quality is super, I advise
Jacket bomb. I expected anything, but it exceeded expectations. The color is cool, the jacket itself is sewn qualitatively, small strings stick out, but it's not scary. The parcel was tracked completely and reached very quickly. Seller recommend)))
I liked the jacket very much, on the height of 165, og-93 took M, perfectly suited, not big (especially not small), with a belt most that.
Super jacket, from behind unnatural skin does not breathe, sweat, better fit in cool weather
Quality superr! Ordered the size S, its 44, came up perfectly! Sewing is excellent! No smell! Advise! Came for days 20
Everything is fine. Neatly packed. My size is 44 (M). The length is better to 170. The sleeve is wide. it is tightened.
На российский размер 42-44 заказала размер s. Куртка села хорошо. Качественно пошито, есть подкладка. Присутствует небольшой запах.
Куртка супер, пришла меньше, чем за неделю, я в шоке. Швы ровные, кожа мягкая и приятная, не дешевая. Очень довольна, советую на 100 процентов!
Great jacket! The skin is dense, the seams are even. Looks more expensive than it costs) I recommend taking on a size larger than your own, so that you sit freely.
Кожанка на запАх. ⠀ Красивая кожанка, из кож.зама)) Материал мягкий, но плотный. Есть подкладка из тонкой синтетики в тон основного цвета изделия. Куртка увесистая, не летняя. ⠀ Качество пошива фабричное. Нет пуговичек, куртка фиксируется просто на запАх и на пояс. Пояс, к слову, длинный, не куцый. ⠀ На свои параметры 84-64-90 и рост 172 см, я выбрала размер М. Подошла отлично. ⠀ Доставка до Кемерово, примерно, три недели, трек отслеживался. ⠀ Куртка приехала с фирменными бирками, помятая по линиям сгиба, но я ее быстро отгладила утюгом. ⠀ Куртка имела запах нового кож.зама, но за пару дней выветрилась. Смело рекомендую. Больше моих обзоров в инст Masha.sovetuet
Delivery took a month to Sochi. The parcel was tracked. Looks just like in the picture! The quality is excellent! Recommend!