SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice cap. Stitched qualitatively, the seams are even.
A grade As on photo
I ordered a white kepi, I was satisfied, the form holds. I thought it would be great for me, I have a head of 53 cm, but it sits well, I'm comfortable. I advise you to buy.
Simple, not bad. On my head 58 is not enough. All is well. But... Who has animals is not for you and not for me. Wool and dust stick. Chewing. Five stars per style, fast delivery. In general, so-so. Thank you store.
Excellent hat (or cap?)! During transportation did not crumble at all. Pleasant to the touch outside, and inside. Exactly what I wanted, thank you!
Материал похож на шерсть, выглядит теплой, можно натянуть на уши. Думаю, даже на зиму подойдет. Вид соответствует фото продавца. Советую к приобретению.
кепочка отличная, хорошо пошита, дочери понравилась
Товар пришёл очень быстро. Все соответствует описанию. Брала размер 58 сел как влитой, размер можно регулировать. На лицевой стороне небольшой брак, дырочка на стыке швов (4 и 5 фото). Я конечно этот недостаток заделаю, но хочу посоветовать ПРОДАВЦУ тчательнее проверять товар перед отправкой. Обидно. Товар и продавца рекомендую. Но сработали на 3 (троечку).
Очень клёвая почти задаром! Взяла для своего чёрного пальто. Отличная сшита, ничего не торчит, форму держит.
Товар соответствует описанию. Немного помялся, но я думаю со временем расправится. Материал хороший, есть регулировка обхвата головы. Смотрится дороже своей цены. Рекомендую.
Super high quality hat!
Симпатичные кепки. Заказывала белую и красную. Оказались разными: белая пожёстче, красная мягкая. Цвета красивые: белый скорее немного кремовый, красный - насыщенный темно-красный. На обхват головы 54 см сели свободно.
Super cap, suitable for any shape of the face. Recommend.
Шапка очень понравилась! И материал и очень качественный пошив. Спасибо!
Качество среднее. За эти деньги соответствует
пришло быстро, не ожидала, кепка классная, продавца рекомендую...швы аккуратные..размер регулируется,
Very accurate to the picture, it’s more of a dark blue than anything but it’s so cute and shipped really fast. I think the elastic on the inside was broken but that’s not really an issue for me
фасон отличный качество хорошее цвет соответствует картинке доставка быстрая рекомендую спасибо продавцу
great quality hats
Very high quality cap. size is probably up to 54. beautiful
The goods are very high quality. Delivery is very fast. Advise.
very good. just like the pictures. I will order more
Lovely beret! True, I thought that it would be smaller, or I have some small head. I do not look like a taxi driver and is normal It came somewhere in 20-25 days, the quality is satisfied. Advise
Bullshit. Cheap looks :( I read delighted reviews. They write like they 've never seen good things in their eyes...
The quality is excellent. No smell. Recommend!
2 weeks delivery
Thank you very much I like as in the photo I recommend it
Nice cap. My wife really liked it.
The hat itsself feels soft and good quality, but the color is so off. I really wanted that warm soft yellow but what I received is definitely orange. Much of a pity since I was really excited for the beautiful yellow color on the picture. I have no idea if it was just a disappointment or if I was sent the wrong product. The delivery took 41 days.
Cap really liked, I have 59 size, came up perfectly. The store sent the goods quickly. Thank you and good luck to the seller.
Quality beret
A little more orange than yellow but good shape.
Super beret
I took two caps to myself and my mother, mom did not fit (most likely it's in the braid it's thick and long), she took her daughter. Sewn is wonderful, there are no complaints to the seams. We are delighted! I recommend the store, thank you!
The cap is cool, but the color is different. I ordered a red-terracotta, but it just came Brown.
The color is darker than the one shown
I liked the cap, it looks good. The color is exactly like in the photo. Recommend store
The Slipper is good no smell and everything is sewn well but the material of shady synthetic will not wear
The color is a little more orange but cute the same
The hat is beautiful! Well tailored lined and without lines. Recommend buying.
One synthetic to the touch
Super bien
The beanie is wonderful, quality and tailoring is excellent. Thank you very much store.
Beautiful quality cap, nicely finished
Great!
Very good beret, medium density fabric. Thank you to the store.
Due to the virus, the product was not shipped about a month. While it reached-it has become so warm that it was not possible to wear. But the scarf liked very much, the color corresponds, sits as necessary, inside the rope-you can reduce the size, but I did not need it.
Warm, stylish) looks exactly like the photo!)
Quality corresponds to price
A little bigger than I expected. But they serve me. They wear a rubber to fit the head contour.