SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much for the fast delivery! Mat of excellent quality!
качественно и супер быстрая доставка! советую всем!
Everything is perfect. It came very fast. I recommend the store.
Продавец отправил товар сразу, пришел через 25дней . Цвет, как на фото. Немного помятый , надеюсь расправится. Мягкий. На свои деньги нормально.
Cool, soft, light, rubberized (point) backside. Take definitely, very sorry delivery paid. Well, I took two at once so it was quite profitable, I came a week earlier in Rostov from China
Mats priemnaya, M 'yagenki, finished behind the city. This is minus, the salesman shove three of them, and I want to go through the rizny Colore.
Лично мне не понравились эти коврики, тонкие, какие-то ненадёжные, люблю толстые коврики в ванную. К продавцу претензий нет.
polecam
Perfect length.
Better jakosci Niz Sie spodziewalam. I am satisfied with your purchase.
Good looks, does have reasonably tall lasted for eht was delivered, 28 October ordered and 17 December customize received.
I liked it very much. I love being soft when you step on it. Don't get too wet. Nicely
It's not as thick as the page shows, the finish is fine, I have another buyer and it's thicker, but otherwise it's fine.
commande ok
Good product, reliable store
Pretty soft
looks great. standard size. very soft. feels nice on feet.
The goods came as stated, but the color does not match, ordered mustard color, but sent brightly yellow. It's annoying, but I do not want to make a return.
Super tapis Merci beaucoup
Large Cool mat, soft and warm.
Thank you very much for the goods. I recommend the goods and the store, reliable.
Soft plush mat, very fast delivery in 2 weeks, thank you store
Very good goods for such money. Soft, anti-stress
I like it, thank you!
All OK, size perfect. To Polish dotarło pretty quickly. Color agrees with this what the picture. Recommend salesman.
The mat is delivered quickly, the size and color correspond to the specified in the description, pleasant to the touch, does not slip on the floor, thanks to the store.
Класс, как на фото! Спасибо!
Corresponds to the description. Already ordered the second time. Seller normal
conforme à la description. très doux a voir a l utilisation
The pictures better looking but for this price can be.
Good bath mat Pleasant to the touch and for the legs
Sooo thin, the photo looks more voluminous, but still not bad, from below it is slightly covered with silicone drops, does not slip.
Very nice
Please canceling order
Great! Delivered to the Krasnoyarsk territory within two weeks with full tracking of accelerated delivery. The store highly recommend. The goods are excellent. Thank you so much!
Thank you, fast delivery, everything is fine
Very beautiful loved exceeded my expectations
Thank you very much) very nice, soft mat❤Color matches
SHIPMENT DOTARŁA TO POLAND IN MONTH. RUG SEEMS to BE OK. WE SINCERELY RECOMMEND THIS BUY U SELLERS THANK YOU
Very happy and received quickly thank you
Very very nice carpet I recommend it.
Yes well as on the picture ..
Impec +++++
Elég vékony, sokkal jobbra számítottam. More üzletből is rendeltem, azok valóban jobb minőségűek. A nem jó minőség miatt túl sokba kerül!
Ok
its great thank you
preciosa
As same as in the pics
Thank you very much for the goods
Perfect color.. Good material