SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this is probably my favorite sweater i ever bought, its so cozy and nice and the knit is super soft
The quality is very good and it has taken very few days. The colors are very vivid, as in the photo. (in my photo it's just taken from the package)
j'aime beaucoup je recommande ce vendeur
beauty
очень крутой
Soft sweater, approached the girl to a teenager, like an oversize. Bright.
Excellent store and shop if I highly recommend, shipping was fast and it's just like the publication images, loved this sweater I fell in love with it!, it's really soft, warm and comfortable to use is not thick and heavy stamen of those that even feel hard, On the contrary this feels great!, I'm not knitted sweaters and less short that's why the threads come out but this was worth it is really beautiful, its colors, everything, it's my favorite! I am happy and very satisfied with the quality of the garment I will continue to buy here.❣️
Very cool sweater! And cozy and comfortable, in general I advise. The most important thing that came on time and no problems with threads or the size is not (it is convenient that the size is one and for all).
Great product!! I like everything very much. On the growth of 176 sat well. Not short, not hot and not pricked. Delivery 1 month, everything was fine. Boldly order :))
Кофта пришла за 11 дней, очень хорошего качества, ничего не торчит и не пахнет. Правда, если вы крупная девочка, то свитер будет не прям оверсайз. Рекомендую!
super cute!!! great quality. store shipped quickly
It came very quickly. There was no smell, very soft and warm. On height 165, weight 50 came up normally. The only thing that does not like the narrowed part from the bottom, like an elastic band, gives some ugly assembly. I just thought that the sweater at the bottom would be free to go down.
Excellent sweater, almost no smell.
Nice sweater. Bright!! When I put it on, I did not want to shoot it, it is very pleasant to the body. Warm. Thank you for such a beautiful thing, definitely worth your money. At me height 170 and it is not too short, half covers the ass))) sleeves long, I like such very much) I'm happy!
Like the picture, has the very good and is warm, arrived very early
A beautiful warm sweater, I 've been looking for something like this in the style of an overseas
Very nice and bright jacket. I liked it. Thank you
I love it! Very good quality and it's like the picture, shipping has been very fast to Spain
Just like in the picture, I'm very happy.
Quality amazing. Its big and comfy. Its worth it
Absolutely amazing. It’s perfect. I love how it isn’t one of those super hot, thick, heavy sweater. It looks exactly as the picture and it came in a reasonable amount of time :D
Just like the picture! I'm in love had the product within 2 weeks!!!!
Exactly as in the picture
I love it, the quality is very good, it's chubby and warm, I arrive Fast and the colors are the same. I do a lot of giggling, as soon as I take pictures, I'll upload them to the review.
As in the photo, the color is the same, delivery almost a month, the sleeves are long for 160 cm, but the length of the sweater is the opposite, I would like to be more authentic
Soft and comfortable Very warm On growth 61 is ideal
Super cute, relatively fast shipping to Australia :))
Beautiful sweater soft warm no smell just like in the pic. Fast delivery less than a month On an height of 1.60 it sets at hips length. Tank you store. I highly recommend! I am happy with the purchase:)
Very cool sweater! Bright, warm, and most importantly very comfortable and soft. On my height 178 came up perfectly, sleeves are as long. Highly recommend!
veryyy nicee
Product received in 16 days, it seems cozy and very comfy. A lovely sweater for winter days ! But the fabric is not specified on the label
Качество хорошее, вопросов нет. Цвета лень приятные. Как на фото. Сел классно. Мне очень нравится
weird smell and I t tough its gonna be bigger
Очень большой
В жизни такой же яркий, запах есть, но не сильный, после стирки скорее всего уйдёт
I love it. Fits well on a men’s body.
Muy hermoso igual al de la foto, soy talla S y me quedo bien.
ok
Super cute! It got here in 19 days, super fast!!
Excellent sweater, soft and quality
i love this! it is so comfortable, so soft and looks super cute. it looks exactly as pictured. took a little over a month to arrive. either way, totally recommend this product!
Super! Really cute and great quality, good embroidery.
Товар пришёл быстро и в сроки, пах специфично, запах пропал после стирки. Нитки не торчат, швы в зоне подмышек конечно непонятные но хоть не разъезжаются. Хочется отметить что цвет немного отличается от картинки, синий оказался темно бирюзовым, а нитки розовые бледнее. В целом заказом довольна
Супер крутой свитер, уже есть один подобный, и это моя самая любимая одежда)))
shipped hella fast. fantastic quality for the price. smelled a bit like chemicals when it arrived but after washing it went away just fine. very satisfied!
Excellent soft beautiful sweater, on the OG 103 is still an oversize. Came very quickly.
Rly cute!! It fits well and it is super good quality <3!! Some loose threads but SUPER minor and it super warm!! >w<
The jacket looks very cool. I thought it would be cheeky and shine, but no. Very soft nice do not feel. I'm kicking on her. Photo attach below.
Very nice sweater, warm, does not electrify longer than expected (I have a height of 178-it turned out just below the belt, the sleeves are also perfectly seated) I advise
It is a bit shorter than preferred but all in all good quality. And nice colours as picture.