SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good size. Quality ok. Sweet
fast & serious
Good and very fast.
Almost the same as the photos, although they don't look so tight from above. They're warm and comfortable. They arrived quickly.
Very small
Just as described on a picture
Husband is happy as an elephant, I recommend
At the same time, there are a number of different types of slippers, such as slippers, slippers, slippers, slippers, slippers, slippers, slippers, slippers, slippers, slippers.
Super goods, super fast delivery.
Sneakers are exactly like those in the picture. Very comfortable and warm. Yes, you have to buy more size than you spend, I use a 48' 5, buy a 50 and I get justifications. That's why they don't have the 5 stars
They are identical, not yet used, they look good quality.
I asked for number 13 which is the equivalent of 47 European and came some of number 48/49. They still look good, so in the end 5 stars. Tremendously fast shipping, it's only taken 6 days to arrive, from China to Spain.
Comfortable, comfortable, well-finished
The slippers seem a bit small , Id recommend ordering 1-2 sizes larger.
Super
Hot and Hot
Lovely slippers of very good quality… Size is correct also… Color is also exactly what ordered is…
Nice
Very good slippers...warm and soft...just as photo
Urun is nice but a little crushed
Perfect !
As described in the article description, very warm and comfortable slippers, to the very soft touch and with a medium hardness sole.
Very comfortable. I wear a 41, and I ordered 42. They're perfect.
I did not like the size. I have 42 and took 8,5 this 42. I realized that slippers should be taken 2 sizes larger, ie 42
Fast delivery, size is perfect for EU 43/44
Pleasantly surprised by the quality-very soft and pleasant to the touch, at the same time dense sole, well holds the foot and, I do not think that quickly "stop". At the European 45 size perfectly fit. Of the shortcomings-long delivery
Sneakers are just class!!! soft, comfortable, warm. And very soundly, qualitatively made. And the main size ..... could not find my son in our stores a large size. came super quickly. I thank the store and definitely recommend it.
Worth the price happy warm soft
Shipping very fast, arrived in about a week.
At first glance good slippers, a solid sole for 42 men's Russian, ordered 14(48 Dew), although it is indicated 29 cm on the site, on the slipper itself 31 as seen in the photo, and in real life more than 29 cm, but this and better, came as promised quickly, approached the size, soft, comfortable, though everything sticks to them, but I think it's not particularly important. I hope they will be durable.
Very good. He's very sharp with them. They 've arrived very quickly.
Perfect
Good quality looks like warm and has arrived very fast
Super nice very good comfortable and super fast advise store thanks
Very fast shipping
This is a very good product. Quality is good. My foot size is 26.5 cm. I bought a size 9. It seems a bit small.
Very good quality/price. Very soft and very comfortable, padded and warm ideal for winter.
In 1,5 week socks... Very not quality goods
Slip-resistant shoes, comfortable, and with a soft and very comfortable feel, excellent quality and very economical PvP.
Nice slippers! The size fully corresponds to the claimed. Delivery to Moscow two weeks. thanks to the store! Recommend!!!
Nice slippers. Soft, sewing good. I like it, I took it for a gift. Thank you very much.
Poor quality to avoid
super
Very fast, very high quality, I'm happy .. thanks...
ordered a 43 European size. but on the slipper says 45. not sure weather that's the Chinese size or if they have got the size wrong. but apart from that item is exactly as photo shows.
Very fast to arrive. Good quality
super. comme sur les photos et dans la description.
Conforme à la description taille un peu juste mais ça va. Expédition et livraisons rapides.
cool livraison rapide
Muy buen precio. Han llegado súper súper rápido. Lo recomiendo. Son peluditas y calientes en el interior, perfectas.