SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A nice jacket, but does not match the size. I can still say that it's light and warm. Quality norms.
It is written a long canvas and in fact a short jacket but so very not even bad quality
Wow! Wow! Wow! There's no limit to my joy. Quality, delivery speed is all for 1000000%. I strongly advise the store and the goods.
Курточка супруге понравилась. Продавцу 5.
Evaluation 5, for the fact that the goods were brought and it is whole and not damaged, the jacket itself, or rather the jacket is light for the winter does not pull, only autumn well pri-5 after 30 minutes on the street became cold in it, if it was possible I changed to a larger size-so take into account the girls when ordering.
Jolie mais la fermeture coince dommage elle va pas dure longtemps
Never arrived but I had to repay. I lost 10 euro delivery cost. It was a bad experience with this store, I hope you improve in the future
Arrived soon but very poor quality do not so imagine the material and very large for the size ordered
Jacket is much too short and the size is correct also not I have the coat sent back.
куртка очень понравилась, сшита качественно..воротник поменяю ..
Size ordered 3XL turned out to be great well, nothing now is fashionable oversize. I do not like tight-fitting
Excellent.
I have this coat purchased but IS too small. I have in all sorts of ways CONTACT try get with this shop, But it IS NIÈT succeeded!! I ask RETOURLABEL So I the coat can return!! ZÈÈR SLÈCHTE case!! I want my to small coat return send!!! So send me please a RETOURLABEL!!!!!
All right, my only complaint is that they never put my flat and I always have problems.
I 've never received them.
Not a winter option. So where is the fur inside? Laughter... "Fur" from the hood is attached and goes walking. Maybe not get wet. On this only Plus and stop, as I expected a warm jacket, as stated, and received a thickened raincoat. Sent for a long time, went quickly. Degrees on + 3. He'll fail below.
The jacket has a very good quality and it’s same as the description.
Coat as in the photo, light, soft, very nice. Happy with my purchase!
Fast, kachesvenno, Super
I really love To recommend
short but worm, not the colour selected
Fur Collar is super ugly and he is much shorter than Picture
It’s a little it smaller for a large but overall I love it
Corresponds to the description, size in size, the quality is excellent for its money, I'm happy)
the length is not the same as seen .it's short
The length of the jacket does not correspond to the photo, but the length is exact on the size range. I wear 54 took 3XL jacket in the butt, it is better to take a larger size. Delivery to Volgograd 20 days. The quality is excellent.
Wow. This doesn’t look ANYTHING like what I ordered. It’s not a long coat, it’s very short, and it does not look like what I ordered. How disappointing.
I love this coat, nice and warm. yes I recommend it.⁸
It is like the imagined beautiful
Think don't step on the foot with bad yo
Клевая парка! На свои параметры (88-69-94, рост 166), я взяла XXL, куртка села свободно, можно ещё поддеть тёплый свитер. Внутри на меху. Застегивается на молнию и кнопки. Спереди карманы. Капюшон с мехом (я его отстегнула). В куртке очень тепло! думаю, подойдёт даже на морозы. Симпатичная спортивная модель, рекомендую