SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kurt is good, odorless, sewn neatly threads do not stick out. On the growth of 173 OB. 93-75-103 took M, in width good freedom, but the length of the sleeves is not enough. I think that the size L would not save me. and the store pointed the filler, like duck down, and this is not true, there holofayber! The goods were sent quickly, it was three weeks before Sochi, the track was tracked. I did not communicate with the seller, I'll leave the jacket, I'll wear it. And the little Newans, found a brother, in the seam of the sleeve on the shoulder badly captured the fabric when sewing ((I'll fix it!
Return is impossible!!!! Unfortunately, the store was a fraud. In the section "guarantees" in the product card was written "free return". OK, I ordered this jacket, and I was waiting very much. After receiving the parcel, I tried on a jacket-I did not like it at all. The sleeves were too short, even in the size of L for my height of 155, while the inner part of the sleeve with an elastic band looks centimeters by 10. The line of the lowered shoulder was Bubble in place of the joint with the sleeve, the jacket does not have enough rivets at the bottom. I opened a dispute to issue a free refund. They sent me a return address, but they didn't send a track number. Three days I bombed the seller in a chat, that without the track number, I do not accept a return in the mail. What he answered me, do not worry, the track will be in 36 hours, then-in 48. The track and no, I received a message that the deadline was wrong, and the money will not be returned to me. I do not advise anyone to contact this seller.
The jacket for this money is generally fire. The lace at the bottom did not understand, just pulled out, without it it looks better) itself is good, on height 170 took L, straight oversize, good sleeve length.
Excellent purchase, good quality, filler is not down, warm, the color is green closer to Emerald, beautiful, I recommend
Everywhere threads stick out and very large size
Отличная куртка оверсайз. Можно было бы мне взять S, но М тоже хорошо смотрится
I did not like the filler
The jacket is cool! On the OG. 96, OT. 75 OB. 95 L is free to sit down, oversize. mozhdo put on a sweater, I think that you can wear it in frosts. Seller Thank you! I recommend the store and the jacket.
Cool, warm, the color is pleasant. Thanks for the mirror! I advise everyone!
Цвет отличается от фото, кнопки еле держатся
There is no filler on the shoulders at all.
The mount it is serious beautiful and bomber it is serious hot and it happens super quickly nothing to say I recommend it
Good quality jacket. Indeed, full of fluff. Warm, while trying on in the room-it became hot. My parameters are 168 cm, 94-70-98, weight 59 kg. Came up perfectly, a little! Oversize. The length of the jacket to the middle of the buttocks. It is fastened with buttons: one small on the collar, 2 large in the middle. One more from below, I think you can sew. I recommend the product. I did not communicate with the store. He didn't send it out right away, a couple of days after my reminder. Order of August 26, came to Postamat on September 10. Packed securely.
The jacket is very high quality, nothing sticks out. For autumn-spring, it's not very cold yet.
Great, thank you
Would buy again. Seller took awhile to ship out.
very good...thanks
Fast shipping. Nice product :) Thanks
10/10 AMAZING
I liked a lot!!!!! THANK YOU!!!
Лучший продавец, большая покупка, низкая цена. Супер контакт. Спасибо вам большое, я очень счастлив. Я рекомендую покупки в этого продавца
Very happy with product, fast shipping and packaged well.
soo beautiful fast delivery, thank youuu
Good quality. Fast delivery. Recommended
In real life, it's dark green, and so everything is fine.