SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery And good quality Thank you and to next time
Great thank you
It's very nice.
Prefect
While the only negative is the weight of the watch, the bracelet is metal, heavy for a female hand.
Very fast delivery you can get by relying on very nice
Watch cool!!! But... came in a different color!!! I'm very upset!!!
Want exactly, on the bracelet scratches, but despite it I like them
Despite only having reached a goods, but is arrived and is of excellent quality and perfection, recommend this store.
Good workmanship, solid material, appearance. Very fast delivery, thank you
very pleased with this item will use this store again
thanks I love it and I received it on time so fast thanks.
Good product quality, good value for money and excellent service by store...
N a truth nice.
very happy with this product apart from a case not with it.
Very good product
Very beautiful Super recommend
Very beautiful watches, but the color is different from the original, the photo is more pink, but nothing, store respect, praise, keep
The watch is super, I like it, thank you.
Good quality product, only thing was different color request. But will not ask for exchange. Delivery fast. Satisfied
I love the clock, it's heavy, for my taste it's perfect, for the moment it works fine, and the color looks a lot❤,
The product arrived defective
Beautiful quality watch.
Beautiful watch. This product is highly recommended for anyone out there. Will buy more product from this store.
Good purchase, identical to the image, arrived before the month, good communication with the store. I'll see how it goes in quality with the time of use.
It's nice.
Satisfied. Thank you
Watch is as per specification only clasp is huge and very not convenient.
Belle montre, je recommande
Very nice
Beautiful
bien
Item was as shown and is functioning correctly.
Nuy bien
im really love with this rosegold style.Well I was pleasantly surprised when I received the watch.i try take a precise picture to show how wonderful the watch display, it is more attactive in real sight!!! more like brand designer workship. I would definitely recommend purchasing this item from this store.Great purchase at a great price!
It is a nice watch only qua color differs very much with the picture thereon you see that pink is but in the really sure not
I figured that the movement greater was. But well, what can you for this price expect? Does not come in a box or as so not suitable as kadootje I find.
Super! I recommend it and recommend this store.. Thank you very much
очень довольна быстрой доставкой,часы супер,немного браслет велик,но это поправимо, спасибо продавцу за качество и быстроту доставки!!
beautiful face but much bigger than I thought nice if you like a big watch
El reloj precioso, la unica pega es la correa , super grande
Отличные часики. Браслет бомбический. Жена довольна.
zegarek jest super. polecam
Тяжеловаты, как для женских... а так ничего вроде , работают...
muy bonito lo recomiendo es muy fino y vino muy bien empaquetado
super rápido llegó,es precioso
Большие для женской руки
PARfait