Refunds & Returns Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Returns ( Updates after COVID19 )

We got an important decide about returns after COVID19 pandemic. To keep safe the world community we won’t accept the return for clothings such as panty, bra, dresses, t-shirts etc. The human health is important than everything and we try to provide safe world to all humanity. To make you happier and healthier we got this decide.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

We do not issue the refund if:

*You can submit refund requests within 7 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page.

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