SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bom espaço interno, zíper dentro, excelente qualidade.
Very evil. And took the post the goods. Not to mention that had order tracking.
Very well I'm happy good quality and very fast delivery Thank you very much
Like the bag very big
Just beautiful, as in the picture. I recommend it
The bag is good, but for my height is very big, can be used as a road one, neatly sewn, my mistake is that I did not look at the sizes, thanks to the store I will still order from this seller, but I will be more attentive with the size.
Happy with purchase 2 weeks to UK thank you
c'est tout sauf du cuir
Très grand
Great, and delivery and quality of the bag, thank you to the store
Bien
Super !
The bag is very good, but on the shoulder does not hold very, sent very quickly
Okey
A grade
Excellent honest store, bag chic
The bag is large, did not understand the skin or leatherette, but quality. No smell.
Like it. Seller and recommend
Заказ оформлен 23.08, доставлен 06.09! Товар качественный! Сумка очень объёмная, я такую и хотела! Выглядит как кожа!Кому такие нравятся, берите не пожалеете! Я покупала за 1337 ₽. Спасибо большое! С продавцом не общалась, не было необходимости. Продавца рекомендую!
Pas Mal more BOF
I am very happy with my purchase, this bag is very nice. It can be both in medium or enlarged format, everything depends on what we put inside. Light and flexible, it has some defects, necessarily for the price, see my photo of a sewing/cutting not very straight. But frankly it does not see
The goods came quickly enough. The bag was just incredible sizes, a whole Baul. That's what I wanted. The view is very unusual and cool. There is an unpleasant smell. Everything is sewn qualitatively. The material is pleasant to the touch.
как долго я искала именно такую сумку,желтую и большую ,превзошла все ожидания просто супер!!!ровные швы много карманов никакого запаха ,я в восторге спасибо продавцу рекомендую100%
Bright color (as in the picture), correctly sewed. Overall very satisfied! Recommending the product.
The bag is cool, very large)
Love it, big and one that comes in very useful!
Who want to have a LARGE bag - this is the right one. Very recommended.
Bag convenient, very fast shipping
I wear a lot of things, everything is fine, but slightly the handles are deformed, that is, the threads start to climb out but everything is tight, I'm happy
Extremely pleased bag as pictured .It is large and stylish in a soft faux leather materiaL
Thank you so much! The bag is just super...... delivery lightning. It looks better in the living than in the photo!!!!!
Like in the picture, lovely bag!
Nice bag really very big. Thank you
Very well I am satisfied thank you
Bag is really very Duza. Very I am satisfied, for this very quickly was sent and is before time. Thank you stores... oceniam this shop 10/10
Loved very good buy more
Very nice bag! The leatherette is of good quality. Very pretty color as in the picture.
Great big bag. Matches the photo. Very satisfied
Good quality good price for working with