SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very lindooo
très solide super produits
Apaixonada
Thank you for the fast delivery, the goods correspond to the description
perfeito
I got my order earlier than expected
Są mega
Like but very weak
Delivery month
Super great sunglasses
Thanks to store for fast shipment. Glasses came well packed, in the photo you can see, several bags, paper, all on conscience. The glasses came as in the seller's picture. Qualitatively made without scratches and rubbing, sit tightly. The order is very satisfied, thank you to the seller. I'll order more.
Beautiful, the arches are thin
Good glasses. The store very well packed in air packing, so that nothing broke
muito bom e confiável
Super
Glasses are good, sit comfortably, do not slip, all as in the photo, packed in air film, I recommend, the order came in 11 days
Shipped quickly❤️
The glasses are cool, they came quickly. The order is satisfied.
Loved,. Arrived in perfect condition, and before the expected
Like just thought the parts we put on the ear, forgot the name, maybe hurt, but otherwise recommend
Пришли кривые чуток. Чёрные ну так в принципе норм. Продавец так себе. Не советую
Glasses are cool, liked
Super, super, super. vakuumna packaging, accommodation poryapinki, I'm happy.
The order arrived very fast in excellent condition, recommended!
Track number was tracked. The parcel came before the stated deadline. Came in an inflatable bag. From the Sun of course will not save. As an accessory will complement the image. The spouse is happy and this is the main thing
And perfect♥
Wonderful glasses, and even for such a price! It's fantastic! I hardly pick up my own glasses in the store with fitting, but here the naobum 100% hit!!! Delight!!! Packed on conscience, in Ukraine came weeks for 3. I recommend definitely
Everything is fine
Not bad, took for 150 on the stock. It came in a couple of weeks. The packaging did not like it at all, 2 times dropped, but maybe it was the morning of hand curves, but the packing is not very, honestly. For a gift sister, and for photo sessions I think straight High, beautiful, on everyday I do not know, very thin, it seems from a long time wearing ears "will come out out out
Пришли без повреждений. Выглядят на свою цену, то есть так себе. Дужки очень грубые, одевать и носить неприятно и некомфортно. Мне оказались сильно велики по линзам
Glasses more perfect there. Loved
É bonito porem nada confortavel.material ruim
Glasses are high, well packed, came quickly enough. Took with coupons for 150 rubles
Okularki same the are cute, however, the second time BYM not bought because when you buy not zwróciłam notes on it, the earpieces are entirely metal by what are uncomfortable in use.
The glasses are great. Came well packed, nothing broke. Delivery 3 weeks. Thank you store.
Came whole, glasses were in two bags one of which forgot to inflate air, glasses plastic temples iron
Packed well. But one glass with damage.
Заказ пришёл в течении 14 дней, упакован Хорошо!
Very beautiful
Beautiful really thanks a lot
Соответствует описанию продавца полностью. Доставка быстрая. Выполнено качественно. Постороннего запаха нет.
Nice glasses
Although plastic, but the quality is excellent, they sit smoothly, I recommend.
Achei frágil...mas é muito bonito.
Packed badly, came bent, not critical of course, but unpleasant
awesome
They're beautiful. I loved them. I bought it on August 11th and received it on September 8th. Thank you very much.
love
Glasses are beautiful, very well made. Slightly przyciemniaja.
That's great! Waiting for summer!