SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product! Thank you! Watch Super!!! Delivery 1 month to Tula
no lo he probado bien pero se ve que es buen reloj , es un poco pesado .
Very good! Thank you!
Enjoyed since am using everyday. Good brand. Will buy other models.
Super satisfait de ma commande cool David
Se ve todo bien
After ten days of use, it turned out to be a great watch, it is big and heavy, but it doesn't feel on hand, I haven't had time to use all its possibilities yet. I definitely recommend it
Para acerta todas as funções e meio complicado mais um ótimo e robusto relógio...
Product arrived well packaged and according to the description of AD, robust, still adapting it functions, apparently worth the cost.
very nice product
A produs foarte bun! Recomand cu incredere, chiar deserves
Very cool watches, heavy, on the hand look solid. We drove to Kharkiv for 24 days, took it to mistexpress. Packed in pupyrka and original box, not worn. Lost with the color of the strap, you need to take black. I recommend for a change.
As described. Watch ran when you open the package. Makes a strong impression. Am very satisfied
The watch came in 20 days, everything corresponds to the description, only the strap is short for the wrist 21 cm
The clock is excellent, I like everything, did not completely understand the settings. Came within a month. with the store did not communicate
The article has arrived in perfect condition and 4 days ahead of schedule meets expectations
Functional 100% meets technical specifications as detailed. Very good product for the price. Absutly recommended for gift and/or daily use and arrived in good time given the remoteness (15 days)
The store is just super! Initially, the watch came with the painted paint on the bezel-everything is fine in functionality, but the appearance was pumped up. Came quickly with delivery by courier. Got a dispute and the seller sent another watch. They're OK. Answered quickly and on business. By the hour on the functional claims there is no, the seller highly recommend!
Beautiful watch, works well, not as robust as the manufacturer indicates, within days the ink is peeling, especially the buttons. The screen scratch easily. The price is worth. Brasil with triple the amount that watch still not find similar option. Important features: The box is high (as pictures) and is a little heavy (nothing to bother).
came as the same looking in the website. so good watch. delivered before the say suppose to delivered.
Beautiful watch, big, rugged. Configuration a little complicated for who, as I do not understand English, not exist manual in Portuguese. Arrived fast, store shipped very fast too. Bracelet khaki, thought to be darker, looks through Golden, should fade with time. Very satisfied.
Super fast shipping, 9 days to Rio region, Chile. It came very well packaged, the watch in its structure is and looks very firm, so the weight of it feels in the hand. So far it works well, the altitude parameters, barometer were slightly modified to match existing ones in my area. Recommended 100%. I'll keep running tests to see how it works. I missed maybe a silicone strap, but I'll order an extra one. Thanks to the store.
Entrega muito rápida, muito bem embalado. Produto idêntico a foto, acabamento espetacular.
I arrive very fast super recommended of the best
Looks great
Cool watch. Little complicated. Beautiful design. You can switch out the bands. Heavy body.
Watch top came very well packed and apparently a watch very good! Thank you!
The shipment arrived quickly. This is the second watch from this store, from this brand. The first watch still works, but I like this one more and I ordered. The watch is perfect, but it is a little heavier than expected. Maybe there's more metal in it. Excellent product, excellent seller.
Nice, big watch….seems to function fine, looks great!
I arrive in chile and my hands in 15 days, it looks very good quality, recommended
great quality watch full functionsq fast shipping
The store of the watch sent two hours after the order. I haven't met that fast. 18 days to Stavropol. The watch is decent, I did not regret what I ordered, the case is metal. Asked for instructions in Russian language that would send to email but no.
excelente esse North edge gostei da compra
Watch arrived right as the description. The shipping was fast. The watch is great, and a little heavy compared to used, but is custom issue. All working in conformity, am satisfied with the purchase.
Clock to the mosquito. OBL got there in two weeks. The watch is super. Seller Thank you
Arrive in perfect condition very good comfortable watch has screen, LCD looks very good
Product fit description
Excellent quality. Well packed. It arrives before the estimated date. As the pictures show. Nice, not too heavy but sturdy. I love it!
Super, great Watch
harika
Excellent! Excellent!
Arrived in 16 days here in Maceió, watch top line, working all!
Ordered 11.11. We came to Mo 13.11. Heavy, silicone soft strap, really liked. Bezel has peeled areas, you can try to wash and paint the car. The buttons are not peeled yet. Not yet. From Russia drove IML-em.
Watch is very beautiful, well built, worth it!
Like the clock's normal. Time will show) packing is normal. Arrived the parcel quickly to Moscow
Very good quality and the settings are fast and easy super product bravo!
Good watch, all as in the description. Easy setup. To Tambov, the clock arrived in 4 days by express delivery. Only the nylon strap is small, you have to order more rubber.
perfecto✨✨✨✨✨ recomiendo este vendedor una persona muy atento y serio
Great store. Excellent watch, stick with the promised. Cost-effective. Super fast for Brazil.
Excellent watch very good altimeter very precise. It arrived before date. Seller recommended