SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality. Got here sooner than expected but did take 3 weeeks. Product is good quality I’m 5’5 130 poinds and the medium fit perfect
beautiful jacket love it but run very small XL fits like a S
I just ordered it, like.
This is a thin jacket made of fabric, the figure looks not Ahti
Thick coat that keeps you at good temperature in autumn; Soft fabric. I give three stars because the brown color does not match that of the photograph (it is a very light beige), and the shoulder-level seams are not fine, so it does not fit well Fast Delivery (15 days)
Blazer is made of good material. Nice and thick. Overall it fit well. However the arms were a bit tight. I’m 5’6” 210
love it great thanks
Got a coat. Thank you store. Delivered in three weeks. Quality did not like and with the size was wrong, unfortunately. There is no lining. There is no clasp. No pockets. The fabric is hard polyester with pile, as in the village. Color matches Photo
Shit.
Top
Really amazing, beautiful color really a blow of heart
As beautiful as the picture I bought L which suits me very well.
Very cool jacket
The fabric isn't the best and it doesn't have much structure. But for the price it works for something casual. No lining, no pockets. The color corresponds to the image.
Very nice exact to the description.
Wahouuuu so beautiful, identical to the photo, arrived in perfect condition and quickly, very clean and the size is right, I love thank you store, I recommend this seller?
Parfait
Perfect and fast shipping
Looks and fits really nice
It leaves much to be desired. Ugly. Nothing to do with the. Photo. The color is much clearer than. Shown in the image
OK thank you
The truth nothing to do with what you see in the photo and quality or talk that if very quickly to arrive
The order came quickly.?
Excellent quality
Quality is good?
Lovely jacket very soft nice colour. I have it in colours now. Recommended to anyone that was thinking of buying one. Thank you store and thank you Ali Express.
magnifique
отлично.спасибо..вы лидеры..качества ..мне нрав.ваши вещи
?recieve with good condition and good quality.i will order again.thanks ali for you good and trusted service
The quality is beautiful
product is not as described, materials is too bad and stitching is worst. the images shows a good quality, but once we received product its diffrent material and fitting.
Love as always second time ordering a blazer from here came in days quicker than last order especially considering the time of year
I love the colour. True to size. it is good and I love it. It came fas
Such a good looking coat tailor perfectly size fit.Delivery fast highly recommend
Exactly as in picture very comfortable would buy again
Very this love! Great jacket, well sewn, beautiful color, perfect size, good material
I really liked this coat and look like the picture and Im happy with just my size I took XL weeks delivery time is running fast and imperceptibly
I am really happy with my purchase arrived in 2 weeks
I haven't tried it on yet! But the jacket feels warm. So I'm looking forward to wear it.
Really perfect Im thinking about ordering also another colour.
fast delivery did not communicate with the store.
Just beautiful beautiful cloth and fit. The product is as shown in pictures
Recommended as in the photo good material and good finishes. Perfect size. I arrive super fast
One of the few cases when the purchase met all expectations. Color, style, length corresponds to the description. Fabric cotton, pleasant. The dimensional grid corresponds.
Bad material, it doesn't look like the one in the photo.
This is my first Ali order and it exceeded all my expectations The coat is of good quality delicate gray color the size of the village is perfect Responsive store the order was sent immediately came in two weeks. I recommend buying
very nice coat. good quality
Such good quality and superfast shipping ?
The goods came in weeks like. Even the eye blinked did not have time Cool things worth your money i recommend
Perfect for such money a gift Girls take and do not regret Im happy