SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality product, received in 8 days!
love the product
Cool, came quickly
The star was removed for the color mismatch, for me it's important. It is directly pure green, in the photo the shade is much more pleasant. At 44 R. Good oversize. I will not say about the pellets, I have not worn it yet.
Puikus
Never received it. Customer service is rude. They clearly saying item is in transit and then they giving me number to ring and talk. Been waiting about 2 months didn’t received anything
Terribly disappointed! Read reviews, very much written about quality. I should have listened. The most pleasant synthetics. The fabric is terrible. I put in it as soon as I put it on. Those people who write that the quality of the fire, either bought or not understand. I bought recently for 600 rubles hoodie quality fire. And this... In general, I'm unhappy. The only thing, the sticker is quality. That's it. Not spending money ....
Thank you
The color matches the picture, the sweater is warm, the size is good. I recommend
Promptly sent! About the fabric disappointed. By the way, fast pellets will appear on the hoodie
The goods was quickly shipped, came also very quickly. I ordered it somewhere in mid-February, and yesterday I received it. Print beautiful, clear, bright The color of the sweatshirt is beautiful, nice I ordered M, everything fit perfectly I like everything
Sweatshirt is very Ladna, color vivid, like the picture, after the first wash slightly the zmechecila - zrobiły "Bugles". It is not cotton, material slippery, artificial, sleeves length OK casual I wear size S
The sweatshirt is very pleasant to the body. Bigger. After the first wash a little split seam on the sleeve, but it's not critical
Just a miracle. At a height of 172 cm took the size of M, did not regret. It came perfectly, the sleeves also approached. The length of the sweater along the hips. I'm delighted! Seller thank you)
Excellent product, the material is very good, it doesn't feel cheap at all.
Sweatshirt consistent with the description. Heat, well made. Recommend
Cool
Sweatshirt very cool, soft and comfortable, mix artificial material, color identical as the picture, naprasowanka also OK, wzielam size XL and is for Duza, think that L or M by starczał, and normally I wear L/XL, only hood such small, for male head, fast shipping 2 weeks! Recommend poluje for another
Ok
The quality of the fabric is very good, it's warm my daughter loved it, I'll buy again, shipping took only two weeks, communication with the great store, I recommend 100% thanks.
Synthetic fabric, but very soft and pleasant to the touch. I did not communicate with the store, but the seller sent the parcel very quickly. In general, I like it, I will order more
Delivery is very fast. But the quality is for 4 stars. Very wide
The sweatshirt is warm, the size M is 154 cm
szybka dostawa, bluza ze sztucznego materiału, mogłam wziąć mniejszą(noszę roz. s/m) ale roz. L też ok (może być luźna). grafika super. cena adekwatna do jakości. zastanawiam się nad zamówieniem innego koloru. polecam
All OK
Cheap material, waste of money. Do not purchase!
Excellent product and excellent store! Recommend!
Plutôt bonne qualité , tiens chaud. Le seul soucis c’est que l’imprimé part un petit peu quand on le lave. Sinon assez satisfaite de ce pull
so soft and cute, just Like in the picture definitely recommended!
Мне очень сильно понравилось худи, я его однозначно всем советую. У меня размер M-L, взяла специально побольше размер и идеально подошло, спасибо большое за быструю доставку, до Москвы чуть больше недели!!!! <3
Of good quality
Recommend, very comfortable sweatshirt with have a nice material. Future pretty quickly, all comply with the description.
The bike is chic, soft and the color is pleasant :)
perfecto .....muy buena calidad
Very soft hoodie, ordered specially more, sits super. Warm, but not hot. The hood is not as big as I would like, but it's nothing. Hoodie Super, very glad that I ordered it. I love skubida!
I took on S-M size XL, for those who fly an oversize the most it!)))) quality fire!). Bright, soft and warm!) in life more green!)))
The parcel came very quickly, thanks to the store. The goods are cool! At its standard size s-m took XL.
Шикарный качество классное мягкий тёплый приятный не пожалела что взяла дочке размер оверсайз брали на 42-44 xxL свободно смотрится
parfait
OK. Cool sweatshirt
Everything was excellent quickly, exactly a month the parcel was already in the mail
Not at all the right size. For XL take XXL or 3XL...
Quality leaves much to be desired
Very nice and good material.
Street sweatshirt, went to Ukraine for about a month, the quality is excellent, very warm, the print is pleasant not like a glue.
Encio super fast, in 1 week and little had it at home. The size is smaller than normal, but it is very calm and of good quality
Cool thing!!! The color is bright. As long as happy. I do not know what will happen after washing ....
Cieplutka, comfortable sweatshirt. Ideal for spring, autumn or under the jacket. Zamawiałam color and pattern "random" ie zdałam on choice store and I am mega satisfied because my favorite color is green. Artwork for sweatshirt is pink. Super workmanship, recommend to everyone. Brałam largest size :)
Everything came, I'm happy. The jacket is warm enough. Wash the best hands so that the drawing does not rub
I ordered rhe biggest size. The sleeves are a bit too big, but the length fits an “oversized sweatshirt” description. The colour is very nice. I think I will order more with my friends. Thank you