SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The underwear has side seam quite different pictures
exactly as in the picture!!! fast shipping!! high quality!!
Arrived very fast, material is very good. The bikini is fully lined inside. Without doubt that back to buy.
Fast delivery. It came in 15 days. A bit tight but good overall
beautiful i love it so much, and it literally took less than 10 days i was perplexed
Delivery was very quick to Portugal, without any problem. The bikini has excellent quality, usually wear 36 pants and M served well, although a little larger than expected. I am very satisfied!
Like the picture
Exactly the same as measures correspond to sizes indicated by store
I love it!
Swimsuit is just a bomb. Sits stunningly very beautifully emphasizes the figure. My parameters 90/70/90 height 178 weight 59 size M, sat perfectly delivery very fast, definitely recommend
Liked bikini and his quality. Super fast shipping
The swimsuit broke the minute I tried it
I'm very happy! it took only 2 weeks to Portugal!
Bad product. Different fabric, different color, poorly sewn, one tape longer than another. I won't buy again!
Very beautiful, as the picture. Good quality. Arrived in 2 weeks Use the 34/36 and ordered the size s.
Agorei the bikini, asked but think bigger than usual but nothing more. Case are indecisas between S or M ask s. Photo is equal.
Pat up very girl and very big bottom. Get there fast
Amazing product!
Loved wears well
Do not buy it. They’ll send you a different colour.
It's too cute, the color, design and details are perfect. Only if you're too small, the size S will fit you a little big :(
Exactamente o que aparece na imagem. E o tamanho serviu perfeitamente.
Think the pants are a little tiny in back (not cover very well the tail) but otherwise everything perfect. Ordered the M because have 1,67cm and 59kg. Normally use 85B/L bra and underwear.
The pattern as shown in the pictures. The size of side straps in underwear, have different sizes and not based on hip. There are some that are wide. The price was not shocked.
The bikini is like the picture. Good material. I am very glad. Arrived in 10 days.
Size incorrect
The product description. Flawless
The product in the pictures looks blue and light gray.
The model is small. Usually wear s and was very small.
Arrived very fast, right size!
Good quality and same to picture, in normal understand the Tie Straps back not have measures. The first is too tight and the second too wide… Will have to make adjustments!
Sizes are small.
Spectacular
Like the photo quality apparently recommend very cute
The product comes fast. The bottom a little girl, the top is fine
Beautiful swimsuit, good quality, I am satisfied
It doesn't match the model I 've been sent. It is not recommended.
Good quality product, optic purchase
Good material nice design
Dress cool, good quality.
Amazing product quality. Fast to arrive, purchased 03/02 received 12/02. It's beautiful colorful and great size. Very happy with the purchase. I highly recommend this store!
Fast delivery, as the product picture and description, good quality fabric. Quite satisfied.
Very fast delivery
Is much more clear. Colors are very different image. Bad looks purple Very different from picture
Am satisfied, just think a little big, maybe had asked the size below stay even perfect. The material is good and nothing can not push.
not really what I was expecting.. it really is not blue, more like a greyish..
Color isn't pinkish, it's Burgundy but overall cute
Nice but the panties are very big
Very nice, the bottom is rare
Good quality-price ratio. Beautiful and vivid colors.