SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfeito
I feel like it's a little higher around the ankle part but it's not too bad I can still wear it, and that back piece design is super cute.
trop grand
The size is not good. Too tight in the legs.
Beautiful
Good product however small defect at the back damage I will epingler and will be perfect
Was much too small and gave no stretch with it. We are sorry
C'est magnifique j'aime beaucoup beaucoup
I was sent 2 smalls. Was suppose to be a medium and a small
great fit
I asked for an S but my size M, I'm very tight, if you guys are M buy M
i received. awesomeness
item looks great but didn't come right on time
Really very pretty, product conforms to the description. I recommend unfortunately I do not like it on me. But really great. Fast Delivery
a little too Big
Beautiful dress
Thought it was black… Is dark blue :( otherwise is beautiful!
Good but a little big
It is quickly delivered, my it does not really match the photo
Not received
Very cute. Good quality. It’s a little tight on me, but you can’t beat the price. I wasn’t able to wear it this summer, but I will def rock it on vacay.
Me quedo super bien, la calidad no es mala.. Pero pensé que era tipo manta... Mido 1.55 y pedi una talla chica...perfecto!!
no esperaba menos por el precio . no supero mis expectativas pero más importante es que no me defraudo es un buen producto esta bien conocido, el color era muy bonito, yo pedí una talla más a la mía porque corre pequeño si eres una chica con volumen en las caderas y piernas recomiendo hacer lo mismo.
Magnifique très confortable merci
Le haut est très large, et le bas très serré. Je suis déçu de mon article
la couleurs est super belle, le tissus est fin, agréable et souple, flexible. très confortable à porter. essayer de prendre 2 taille au dessus par c'est court .
Not true to size
I love it fits very well
its pretty but I should've take a medium
Very bad quality, wore it once for couple hours and the stitching gave up. Didn’t expect it to happen in public...
Au top
Ordered larger than normal size and still it’s too small. The material is very thin and transparent. I’m so disappointed because I purchased like 6 different jumpsuits and so far I can’t wear a single one.
Gute Qualität. Entspricht der Beschreibung. Größe L sitzt etwas locker bei mir (166cm, 70kg)
me I'm not satisfied bcz it didn't come like the it looks on the picture. this isn't fair u hv to give us the good things in the same way looks to the pic.tx
Nice outfit fits perfect !
Fast shipping. Perfect fit. Just like the images.
muy weno
wrong size
bueno el resorte de la espalda es bastante amplio así que queda suelta yo recomendaría usar una talla menos
Find it very beautiful, good quality.
T Not satisfied
It’s too big for a small size and the back piece is loose
nice. was a bit short I got a small
Very badly cut, does not make at all as in the photo.
Reasonable
bon produit
Product corresponds to the description
never got it because of cov-19
Horrible material and the size of the item is ridiculous. As soon as I put it on, one of the straps broke. Would not recommend for large sizes. The delivery was relatively quick but the quality of the item is terrible.
The material is very fine, it literally ripped the second I put it on