SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect Bag.
Bag of very good material. I bought the item I liked. It's worth buying.
Fast Delivery top
Four. In principle, for this amount is a draw. The strap did not really like, the material is not very much.
The bag is very beautiful and I love it very much. Good quality. The package arrived quickly. Very good shopping.
Very elegant and beautiful. When my friends saw it, they said it was nice. I love it very much. It's worth buying.
A bag of not very high quality leatherette, rather even like a glue. The design is excellent, looks beautiful. The price is overstated for this bag
Goodly. Dotarła in 3 weeks
Cool
Came to rostov-on-don for 12 days. Mega fast delivery. Super bag, really liked. Fittings are good, zippers. The belt is good. Did not crumple tk the store took care and inside the inflatable bag. In general, i'm happy with the handbag.
Handbag super!!! quality excellent! i liked very much! store thank you. i recommend.
Came for 2 weeks to the arkhangelsk region. Took for 580. A beautiful bag, but for me it was not comfortable. Compartment one, but because of the two zippers it is not convenient to get things out of the bag. This jumper between lightning is always interfered. There is a small flat pocket, it is convenient to put a card of a small amount of money. In such a bag it is not convenient even to put a small purse.
The bag really looks good in showrooms for 2500 such sell, small but cool
The bag took 2 weeks to arrive to Texas. The description is very accurate and it's so cute. Everything was packaged well and the straps are inside the bag.
Inside the bag was a package with air, that would not crumple the bag. .. Quickly came to ukraine. .. Everything corresponds to the description
Bag cool!!! Packed perfectly!!! Thank you very much to the store!! Came for a month somewhere
Looks good for this money
For such money the bag is excellent! Packed in a duster bag, duster, and inside another bag with air, so as not to deform. Department one, despite the fact that 2 locks. thanks
The bag is very cool! Quality as in the photo, such as in the store, only for less money. The smell is small, but not scary. Externally and from the inside was in a protective pillow. Before st. petersburg for 13 days. The store is super!!!!