SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good
Got a bag I really like very much
Very cool bag, quality at altitude, did not even expect! Now became my beloved) the store sent immediately, which is very nice) moscow reached 2,5 weeks approximately! I will definitely order more, the choice of bags is just huge)
The bag is super, looks like a naturalka. Shipping fast. Have smell
New love!!!)
The quality is just fire, I liked it very much, I will order more!
Excellent! Recommend!
The bag is just a bomb! No shortcomings! Very fast delivery-exactly 2 weeks! I'm pleasantly surprised! Thank you very much store!
The bag is cool, arrived quickly, qualitatively packed without collateral, looks presentable. The bag is small, inside the two compartments, closes on the magnetic clasp (which sometimes opens), there is no zipper inside so be careful.
The handbag is neat, beautiful, versatile, small. Matches the photo. The size corresponds. Like that the belt is not entirely made of a chain, but half of a bust. Skin (will not cling to the hair). Dark steel color chain. The belt is long, can be worn over the shoulder, as well as part of the belt to hide and thereby shortening it. There are 2 compartments without pockets. Closes only on the button, no zippers. The bag is completely black. The only thing: there is a smell. And why the Chinese goods almost everyone has a smell ??? what this way they soak things and for what ??? (order came quickly. Ordered on 12 May 2020, arrived at the extradition point on 29 May. Satisfied with the order!
Ordered with accelerated delivery, received in Ulyanovsk after 3 weeks. Very satisfied with the purchase. a beautiful bag, neat and roomy, no damage
really cute bag, sturdy, and it didn’t stink just a little smaller than expected
Very happy with the work of this store.
Cool handbag, recommend!
Teenager happy)
very good quality, just like image
Cool frame bag. The form holds, the description corresponds
The bag is great. Good quality, does not stink. True, I thought it would be bigger.
Well bag
It's all like the picture. Inside a small through hole in the seam-nothing will fail, I hope it will not disappear further
The bag is beautiful. Just like in the picture. I did not regret buying them
Came fast. I like the handbag, despite the Spartan brevity, I will be happy to own it. Thank you store!✨
The bag is cool, matches the photo
Super quality and well packaged!!!
Pretty crossbody bag, for spring-summer. I want a little brighter, but it's good. Despite the small size of the room roomy.
Well packed. I didn't mean it. I like it
Beautiful I recommend
I love it.
There was a strong smell, left on the balcony for a few days, it became better. The bag is cool, everything is well sewn.
Just super!!! Recommend
The fact is that it is more beautiful than the picture in the site is relatively small but beautiful and solid worth the money store honest and honest I recommend buying from saudi Arabia without hesitation 5 stars even if there is more I give you without hesitation thank you
a bit small for my liking but great quality and well packaged. I will love to buy a bigger size
The handbag is just super! Made very well, the threads are not stuck anywhere. There was a smell, but it broke out quickly. Fast delivery, it reached the SPB in two weeks.
The handbag came in 2 weeks to Perm. The order is very satisfied, recommend to purchase.
The handbag is cool! It's all like the picture. Two offices. Tracked partially. It's been a long time. It was packed well, nowhere did it. The only thing is that there are two spots, but they are not visible.
The bag is very beautiful, I ordered on March 27 and it came to me on April 9. Shipping on an equal basis with Asos! The fittings are very beautiful, nowhere is lost, does not smell in general I am very satisfied! Order boldly!
There is smell. To Voronezh for two weeks.
Excellent bag, to the Kemerovo region went exactly 4 weeks.
The bag is good, the quality is excellent, the smell is terrible
Very nice bag, high quality!
Small in size, smaller than I thought but good
The handbag corresponds to the description and reviews! It's been a long time ago.
All Super
The store sent the order quickly, until Kaliningrad went less than a month, the track was fully tracked. The bag corresponds to the photo, the quality is very good, the seams are smooth. There's a little smell, but I think it'll get out. Roomy, even my big wallet fit. Recommend!!!
Nice bag. Little One. One room. Uncomfortable
Good bag
Quality is super!!!10 ++++ who is looking for a stylish and quality bag, order! highly recommend! in this store already made orders, now it is the best! BRAVO!!!!
Quite a good product for its price, satisfied .. Of course not the skin, of course there are small bruises, but the color is juicy, the chain I hope does not hug-looks quite decent, not copeous. I'm glad you ordered... Hasn't used it yet. There was cumbersome, long wallet, 2 departments quite wide, but no small departments inside (for cards)
The store sent the goods as quickly as possible! The bag is very good quality, beautiful and comfortable. Delivery was very fast. Thank you very much to the seller!
The quality is excellent. The stitch is smooth. Looks good as in the picture. Inside 2 compartments without pockets